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                    <RecuiterJobNumber><![CDATA[6707]]></RecuiterJobNumber>
                    <title><![CDATA[Customer Care Manager]]></title>
                    <link><![CDATA[https://digjobs.in/job/customer-care-manager-delhi-6707/]]></link>
                    <PostDate>Wed, 10 Jun 2026 23:51:07 +0000</PostDate>
                    <expiryDate>Fri, 10 Jul 2026 23:51:07 +0000</expiryDate>
                                        <featured><![CDATA[no]]></featured>
                                            <salary><![CDATA[]]></salary>
                                            <employer><![CDATA[Mahindra And Mahindra Limited]]></employer>
                    <employerImg><![CDATA[https://digjobs.in/wp-content/uploads/jobsearch-resumes/2026/06/mahindra-and-mahindra-limited-logo-150x150.jpg]]></employerImg>
                                            <location><![CDATA[Delhi, India, Delhi, Delhi, IN]]></location>
                                                <sector><![CDATA[Operations]]></sector>
                                                <type><![CDATA[Full time]]></type>
                                            <excerpt><![CDATA[Customer Care Manager Responsibilities &#38; Key Deliverables Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic...]]></excerpt>
                    <description><![CDATA[<p>Customer Care Manager</p>
<h4><b>Responsibilities &amp; Key Deliverables</b></h4>
<p>Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response data</p>
<h4><b>Preferred Industries</b></h4>
<h4><b>Education Qualification</b></h4>
<p>Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical</p>
<h4><b>General Experience</b></h4>
<p>5 years and above</p>
<h4><b>Critical Experience</b></h4>
<h4><b>System Generated Core Skills</b></h4>
<p>Customer SensitivityService OrientationService Management</p>
<h4><b>System Generated Secondary Skills</b></h4>
<p>Consumer FocusDealer Relationship ManagementService Planning</p>
<h4>Experience Level</h4>
<p>Mid Level</p>
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                                                        </item>
                                <item>
                    <RecuiterJobNumber><![CDATA[6996]]></RecuiterJobNumber>
                    <title><![CDATA[Operations Executive]]></title>
                    <link><![CDATA[https://digjobs.in/job/operations-executive-delhi-6996/]]></link>
                    <PostDate>Thu, 11 Jun 2026 02:21:58 +0000</PostDate>
                    <expiryDate>Sat, 11 Jul 2026 02:21:58 +0000</expiryDate>
                                        <featured><![CDATA[no]]></featured>
                                            <salary><![CDATA[]]></salary>
                                            <employer><![CDATA[Airbus Group India Pvt Ltd]]></employer>
                    <employerImg><![CDATA[https://digjobs.in/wp-content/uploads/jobsearch-resumes/2026/06/airbus-group-india-pvt-ltd-logo-150x150.png]]></employerImg>
                                            <location><![CDATA[Delhi, India, New Delhi]]></location>
                                                <sector><![CDATA[Operations]]></sector>
                                                <type><![CDATA[Full time]]></type>
                                            <excerpt><![CDATA[Operations &#38; Logistics Executive Job Description: Managing and coordinating Expense report from finance. Focal point for managing the complete invoicing process for the Opex items of Training Centre verticals and being able to raise PREQs and manage good receipts. Coordinate with the Operations and Finance team for invoice creation for Simulator utilization. Focal for coordinating...]]></excerpt>
                    <description><![CDATA[<p>Operations &amp; Logistics Executive</p>
<p><span><b><b>Job Description:</b></b></span></p>
<ul>
<li>
<p><span>Managing and coordinating Expense report from finance.</span></p>
</li>
<li>
<p><span>Focal point for managing the complete invoicing process for the Opex items of Training Centre verticals and being able to raise PREQs and manage good receipts.</span></p>
</li>
<li>
<p><span>Coordinate with the Operations and Finance team for invoice creation for Simulator utilization.</span></p>
</li>
<li>
<p><span>Focal for coordinating the procurement processes end to end: Take requirements from all departments &#8211; FSTD, Operations, Flight &amp; Maintenance. Consolidating, filling and providing specification forms, Procure-to-pay, Invoicing, follow up with stakeholders for approvals.</span></p>
</li>
<li>
<p><span>Focal for handling operations points including managing library resources &amp; stationary inventory &amp; facilities (as per supplier specifications for Sim halls and APT rooms) points for DGCA &amp; EASA audits.</span></p>
</li>
<li>
<p><span>Provide support for logistics &amp; facilities management, stakeholder management, travel and other priorities to the General Manager</span></p>
</li>
<li>
<p><span>Coordination of Cabs at Training Centre for internal and external employees including roster, invoicing/billing.</span></p>
</li>
<li>
<p><span>Coordination of events, meetings etc. at the Training Centre.</span></p>
</li>
<li>
<p><span>Support the FSTD team with Export &amp; Import &#8211; custom clearances for spare parts and inventory management.</span></p>
</li>
<li>
<p><span>Be the champion of Airbus Branding in all internal processes and documents issued by the Training Centre.</span></p>
</li>
</ul>
<p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p>
<p><span><b><b><b><b>Company:</b></b></b></b></span></p>
<p>Airbus India Private Limited</p>
<p><b>Employment Type:</b></p>
<p>Permanent</p>
<p>&#8212;&#8212;-</p>
<p><b>Experience Level:</b></p>
<p>Professional</p>
<p><b>Job Family:</b></p>
<p>Logistics &lt;JF-SM-LO&gt;</p>
<p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br />Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p>
<p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p>
<p><span>At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</span></p>
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