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Customer Support Executive

Job Overview: We are looking for a enthusiastic, sincere, and results-driven Female Inside Sales Executive to handle daily incoming customer leads from IndiaMART for our range of Laser Machines . The ideal candidate will have prior experience in managing B2B telecalling, understanding customer requirements, and converting potential inquiries into sales. Key Responsibilities: Daily Call Management: Promptly attend, manage, and follow up on daily calls and inquiries coming through the IndiaMART portal . Requirement Gathering: Engage with potential buyers to accurately understand their technical/business requirements for laser machines. Product Explanation: Pitch appropriate laser machine models based on client needs and guide them through product features and pricing. Lead Tracking: Maintain daily call records, manage lead status, and ensure timely follow-ups to close deals. Lead Nurturing: Build strong rapport with clients to drive sales conversions and repeat inquiries. Key Requirements & Qualifications Education: Graduate in any discipline. Experience: 1–3 years of experience in telecalling, inside sales, or customer handling (Experience in B2B machinery/industrial sales is a plus). Portal Knowledge: Prior experience handling IndiaMART leads and CRM/inquiry portals is highly preferred. Key Traits: Quick learner with a strong interest in understanding product specifications. Highly punctual, sincere, and dedicated to achieving target goals. Excellent communication, active listening, and problem-solving skills. Perks & Benefits Attractive Salary + Uncapped Performance Incentives Friendly and professional work environment Opportunities for growth and skill development How to Apply: Interested candidates can apply directly on Apna Hire.

Customer Service Cum Workshop Operations Executive

Customer Service Cum Workshop Operations Executive Job Location: Mayur Vihar Phase 1 / Kotla Village, New Delhi, Delhi, India Employment: Full-time | Work from Office ️ Working Days: 6 days a week Working Hours: 10:00 AM to 8:00 PM Salary: ₹15,000 – ₹20,000 per month, based on experience and skills About the Role We are looking for a Customer Service Cum Workshop Operations Executive to manage customer interactions and support the day-to-day operations of our workshop. The ideal candidate should have strong communication skills, a customer-focused approach, and the ability to coordinate multiple activities efficiently in a fast-paced workshop environment. Key Responsibilities Handle customer enquiries through calls and walk-ins and provide accurate information regarding services, pricing, installation process, warranty and related queries. Coordinate with customers throughout their workshop visit, from vehicle drop-off to installation completion and final handover. Coordinate with technicians and ensure smooth movement of vehicles and jobs through the workshop. Maintain daily bookings, job status and customer records. Keep track of vehicles under installation, completed jobs and scheduled pickups. Maintain proper documentation and ensure important information is recorded accurately. Ensure the customer-facing area of the workshop is organised and presentable. Escalate customer complaints, delays or operational issues to the reporting manager promptly. Prepare and share daily operational updates with the reporting manager. What We’re Looking For Prior experience in customer service, front desk, reception, workshop operations or a similar role is preferred, but not mandatory. Freshers with strong communication skills, a customer-focused approach and good follow-through are welcome to apply. 12th pass or above. Strong communication and interpersonal skills. Comfortable communicating with customers in Hindi. Good organisational skills and ability to manage multiple tasks. Customer-focused, patient and professional in dealing with customers. Proactive and responsible, with strong follow-through on assigned tasks. Comfortable working in a workshop environment and coordinating with different teams. Basic computer skills for maintaining records and handling day-to-day documentation. Why Join Us? Opportunity to take ownership of customer service and workshop operations. Work in a hands-on environment with direct responsibility for day-to-day operations. Opportunity to grow with the role and take on greater operational responsibilities. How to Apply Send your CV on WhatsApp at 7533097468. Shortlisted candidates will be contacted for an interview.

Insurance Operation

We are urgently looking for Insurance Operation – Sales & Support Job Description :- We are looking for a details-oriented and proactive Back office Executive to support insurance operations and sales support. The role involves handling policy processing, documentation, Visiting Client’s, coordination with insurers, and providing backend support to ensure smooth business operations. Responsibilities :- · Participates in the development and implementation of operations department plans · Manages the implementation of the operations objectives, facilitating work processes to achieve high performance standards. · Coordinate with and synchronize between internal & external stakeholders. Works closely within the team. · Close coordination with insurance companies/Sales Team/Dealers/Call Centre team/other dept. · Ensure timely resolution of concerns raised by Dealer / field team / Insurance companies · Redirect unresolved issues to the next level of support personnel / departments. · Provide feedback on process gaps and recommend improvisations. · Coordination & follow up with IT support team for resolution of incidents & requests. · Provide feedback on processes and make recommendations on areas to improve Qualifications and Education Requirements · Should be from General Insurance background. · Should possess good knowledge on General insurance. · Savvy with Financial transactions end to end · Work experience should be 2+ years. . Graduate in any Discipline Preferred Skills :- · Hands on experience of handling working directly with a general insurance. . Preferred Male Candidates they must be comfortable Field visits for a client meetings. Interested Candidates send their resume no this number 9540056972 / 8178997840