Requisition Id: 1693513

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don’t just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we’ll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Associate Vice President-CHS-Business Consulting PI-CNS – BC – Supply Chain & Operations – New Delhi

CHS :

CHS consists of Consumer Products and Healthcare sectors.

Consumer products largely entail, Retail and Agri business. Companies in this sector meet the demands of consumers all around the world, every day; providing everything from agricultural crops to food, clothes, durables and retail experiences. We help clients to capture new sources of profitable growth, rethinking how and where they bring value to consumers, today and into the future. Incumbents need to shift their focus from protecting what they have to creating what they need to become.

The Health Sciences & Wellness architecture brings together a worldwide network of professionals to build data-centric approaches to customer engagement and improved outcomes. To retain relevancy in today’s digitally focused, data-infused ecosystem, all participants in the sector must rethink their business practices, including capital strategy, partnering and the creation of patient-centric operating models.

CNS – BC – Supply Chain & Operations :

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.

Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management.

It has multiple fields of play such as:

Finance Consulting – helps assess and transform our clients’ finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives.

Business Transformation – a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs.

Supply Chain and Operations – we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience.

Your key responsibilities

Technical Excellence

• In-depth knowledge of cost analysis methodologies and financial modeling to support project delivery and sales initiatives. Proven ability to leverage general consulting skills to drive efficiency and effectiveness in supply chain and operations processes. Experience in identifying and mitigating cost-related risks within supply chain frameworks. Skilled in collaborating with cross-functional teams to integrate cost management strategies into project execution. Strong analytical capabilities to assess supply chain performance and recommend actionable improvements.

Skills and attributes

To qualify for the role you must have
Qualification

• Master of Business Administration

Experience

• Business Consulting

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now

Requisition Id: 1685192

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don’t just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we’ll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Senior Consultant-CHS-Business Consulting PI-CNS – BC – Marketing Sales & Service – New Delhi

CHS :

CHS consists of Consumer Products and Healthcare sectors.

Consumer products largely entail, Retail and Agri business. Companies in this sector meet the demands of consumers all around the world, every day; providing everything from agricultural crops to food, clothes, durables and retail experiences. We help clients to capture new sources of profitable growth, rethinking how and where they bring value to consumers, today and into the future. Incumbents need to shift their focus from protecting what they have to creating what they need to become.

The Health Sciences & Wellness architecture brings together a worldwide network of professionals to build data-centric approaches to customer engagement and improved outcomes. To retain relevancy in today’s digitally focused, data-infused ecosystem, all participants in the sector must rethink their business practices, including capital strategy, partnering and the creation of patient-centric operating models.

CNS – BC – Marketing Sales & Service :

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.

Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management.

It has multiple fields of play such as:

Finance Consulting – helps assess and transform our clients’ finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives.

Business Transformation – a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs.

Supply Chain and Operations – we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience.

Your key responsibilities

Technical Excellence

• Expertise in developing and implementing growth marketing strategies to drive business performance. Proficient in leveraging marketing automation tools to optimize campaigns and enhance customer engagement. Strong understanding of performance marketing metrics to measure effectiveness and inform strategic decisions. Experience in capability development methodologies that foster team growth and skill advancement. Demonstrated ability to manage client relationships effectively, ensuring alignment with business goals and objectives.

Skills and attributes

To qualify for the role you must have
Qualification

• Master of Business Administration

Experience

• Digital Marketing (2+ years)
• SEO & SEM (2+ years)
• Business Intelligence (3+ years)
• E-commerce Strategy (4+ years)
• Product Management (4+ years)
• Business Analysis (3+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now

Requisition Id: 1716421

Consultant

EY is looking for Consultant.

The opportunity

As  a  Consultant  you  will  help  the team  deliver  and contribute  to  the  profitable  growth  by  ensuring  client  engagements  are executed in an efficient manner. 

Your key responsibilities

• Your client responsibilities:   

o    Conduct the engagement in a professional manner and in accordance with 

client expectations and as defined by the terms and conditions of the  contract.   

o    Preparation and filing of individual tax return, e-TDS return, drafting of 
submissions before tax authorities, representation before the tax authorities,

advising on outbound/ inbound structuring in connection with movement of  employees, working knowledge of immigration and provident fund in  connection with expatriates, etc 

• Your people responsibilities: 

o    Exhibit positive attitude and demonstrate willingness to learn.   

o    Work constructively with team to evaluate and improve personal and team 

performance.   

o    Contribute and leverage knowledge from individuals, databases and other 

sources. 

o    Provide timely and high-quality services and work products that exceed client

expectations. 

• Operational Excellence / Day to day responsibilities: 

o    Participate in executing work within a group by assisting by delivering work 

effectively, and teaming with tax professionals to provide comprehensive tax  solutions. 

o    Ensure that the areas of work assigned are executed in accordance with the 

work programme and the firm’s methodologies and guidance, and 
professional standards.   

o    Use electronic working papers, efficiently including various software 
applications and sources of knowledge in an appropriate manner to conduct 

research. 

o    Acquire and demonstrate competence in technical knowledge, and 

compliance process by keeping up to date on trends, developments and  technical authorities and apply them to moderately complex situations. 

o    Analyze and convert data into a tax product (advisory/compliance) and 

ensure accuracy and timeliness of the product.   

o    Where applicable thoroughly check documents and make available for tax 

inspections in an appropriate manner.   

o    Demonstrate professionalism through a positive and cooperative attitude and

by maintaining the confidential and proprietary nature of client relationships  and related work products. 

o   Contribute to the overall success of the team by developing a thorough  understanding of our methodologies and tools to enhance service delivery; 

keeping team members informed of work status; actively seeking 

                                                                          2

assignments when unassigned; proactively seeking opportunities to provide tax services; challenging traditional procedures used in the past; and 
attempting to find new approach 

Skills and attributes for success

• Good Communication skills (Written & Oral)   
• Proficient in MS word, excel, power point 
• Ability to work under pressure and meet tight deadlines
• Strong Analytical/Numerical ability 
• Enthusiastic and Self Starter    
• Team Player 
• Ability to grasp details 
• Good time management skills 

To qualify for the role you must have

• A certified CA 
• 0-1 year of relevant experience

Ideally you’ll also have

• Good interpersonal skills 
• Be highly flexible, adaptable, and creative 
• Comfortable interacting with senior executives (within the firm and at the client)

What we look for

People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. 

What working at EY offers   

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent  client  service  whilst  allowing  you  to  build  your  career  without  sacrificing  your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. 

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience  lasts  a  lifetime.  And  with  a  commitment  to  hiring  and  developing  the  most passionate people, we’ll make our ambition to be the best employer by 2020 a reality. 

                                                                          3

Experience Level

Senior Level

Requisition Id: 1692998

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don’t just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we’ll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Associate Consultant-TMT-Business Consulting PI-CNS – BC – FINANCE – New Delhi

TMT :

Industry convergence offers TMT (Technology, Media & Entertainment, and Telecommunications) organizations the chance to evolve and transform, but it also presents challenges around competitiveness and delivering agile corporate strategies for growth. Content distributors are transforming into content producers, service providers are becoming tech companies, technology companies are the catalyst for dramatic change in every sector, and customers want the latest innovations now.

We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving enterprise-wide operational excellence. We help them protect their data, brand and reputation. We also enable the pursuit of M&A strategies that systematically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology revolution of the future – building a better working world for all.

CNS – BC – FINANCE :

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.

Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management.

It has multiple fields of play such as:

Finance Consulting – helps assess and transform our clients’ finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives.

Business Transformation – a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs.

Supply Chain and Operations – we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience.

Your key responsibilities

Technical Excellence

• Proficiency in analyzing business processes to identify areas for improvement and optimization. Experience in financial analysis and modeling to support informed decision-making. Ability to leverage industry best practices to drive strategic initiatives within the Technology, Media, and Telecommunications sectors. Strong understanding of consulting methodologies to deliver actionable insights and recommendations. Demonstrated capability to collaborate with cross-functional teams to achieve project objectives and align with client goals.

Skills and attributes

To qualify for the role you must have
Qualification

• Bachelor of Technology in Computer Science

Experience

• Backend Development (3+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now

Requisition Id: 1701158

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don’t just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we’ll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Senior Consultant-FS-Business Consulting PI-CNS – BC – MARKETING SALES & SERVICE – New Delhi

FS :

Finance fuels our lives. Banking, Insurance and Wealth management, create the foundations for growth, prosperity and peace of mind. No other Industry touches so many people or shapes so many lives.

Amid sweeping regulatory change, today’s financial services institutions are focusing on digital transformation, convergence and disruption from an array of nontraditional competitors — all while meeting greater demands for trust and transparency.

To address this delicate balance of issues, our competent team of business strategists, technologists and industry leaders bring fresh thinking and sector knowledge across banking and capital markets, insurance, and wealth and asset management. The results are seamless collaboration, innovative problem solving, breakthrough performance gains and sustainable value creation.

We recruit, train and nurture a diverse set of people who dedicate their minds to building the future of financial services. Together, we explore new perspectives with innovative and entrepreneurial thinking to deliver exceptional client service and ensure that what we do today, counts for tomorrow.

CNS – BC – MARKETING SALES & SERVICE :

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.

Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management.

It has multiple fields of play such as:

Finance Consulting – helps assess and transform our clients’ finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives.

Business Transformation – a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs.

Supply Chain and Operations – we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience.

Your key responsibilities

Technical Excellence

• Key Responsibilities Strategy & Advisory: Lead end-to-end GCC/GBS advisory engagements including opportunity assessment, operating model design, location strategy, and transformation roadmaps for banking and financial services industry. Client Delivery: Manage project execution, ensuring timely delivery of high-quality outputs aligned with client expectations and business objectives. Transformation Consulting: Drive workforce optimization, process transition mapping, and organizational restructuring initiatives for global clients. Market Intelligence & Benchmarking: Conduct research and develop insights on GCC trends, operating models, talent landscape, and cost benchmarking. Stakeholder Engagement: Collaborate with CXOs, business heads, and government officials to enable GCC setup and expansion initiatives. Thought Leadership: Develop point-of-view papers, syndicated reports, and industry insights on GCC/GBS trends and innovation themes. Project & Team Management: Oversee analysts and consultants, ensuring effective project planning, resource allocation, and mentoring. Key Skills & Competencies Deep understanding of the GCC/GBS ecosystem, including setup, expansion, and transformation phases Strong analytical, strategic thinking, and problem-solving skills Experience in market research, business case development, and operating model design Proven ability in project management, stakeholder engagement, and client relationship management Proficiency in MS Office (Excel, PowerPoint, Word) and familiarity with data-driven consulting Excellent written and verbal communication skills; ability to present insights to senior leadership Preferred Background 6–8 years of experience in strategy consulting, GCC/GBS advisory, or business transformation roles in the BFSI industry Prior experience with consulting firms or GCC setup programs preferred

Skills and attributes

To qualify for the role you must have
Qualification

• Master of Business Administration

Experience

• Business Analysis (3+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth.

As a customer consulting generalist at PwC, you will join other individuals who possess a broad range of skills and experience in customer consulting. You will analyse client needs, provide consulting services across different customer-related areas, and offer guidance and support to help clients develop and implement effective strategies to enhance their customer experience, drive business growth, and improve overall customer satisfaction.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations

Job Description & Summary 

A career within Consulting Services will provide you with the opportunity to help our clients leverage transformation to enhance their customer experiences. 

*Responsibilities:  

 1. Lead client transformations across sales, marketing and service 

 2. Design winning commercial and growth strategies 

3. Drive digital- and AIled transformation 

4. Drive execution and impact on the ground 

5. Bring insight and innovation 

6. Build capability – for clients and our firm   

*Mandatory skill sets  

• Demonstrated track record / exposure to 

• Growth, market entry and gotomarket strategy. 

• Channel, distributor, dealer and influencer management (including loyalty and incentive programs). 

• Sales execution, salesforce effectiveness and key account management. 

• Marketing and brand / portfolio strategy, including activation and campaign effectiveness. 

• Customer service and experience design, including postsales and lifecycle management. 

• Pricing, value proposition design and mix / margin improvement. 

• Digital and dataled initiatives in sales, marketing or service (e.g., CRM, digital tools, analytics, AI use cases). 

• Operating model and organization design, including performance management and governance for frontline and commercial teams. 

*Preferred skill sets  

Skills and Behaviors 

• Strong structured problemsolving and analytical skills; comfort working with quantitative and qualitative data. 

• Ability to engage and influence senior stakeholders; confident in CXOlevel discussions. 

• Clear, impactful communication and storytelling – can convert complex analysis into simple, persuasive narratives. 

• High learning agility – quickly understands new sectors, clients and topics and translates them into action. 

• Strong cando attitude – proactive, handson and resilient in ambiguous, fastchanging environments. 

• Collaborative leadership style; able to lead crossfunctional teams and work effectively with client counterparts. 

• Willingness to travel and spend time on the ground with clients and channel partners. 

*Years of experience required  

• Preferred consulting background (Big 4 & AD Level) 

• Relevant work experience – 3+ years, preferred of consulting experience. 

*Education Qualification   

• 4+ years of relevant experience, either: 

• In toptier consulting firms or In leading Auto / Building Materials / Industrial Products players in roles spanning strategy, sales, marketing, service or digital. 

• MBA or equivalent from TierI institutes (e.g., IIM A/B/C/I/K/L, ISB, SPJIMR, XLRI, MDI, FMS) or strong TierII institutes (other IIMs, IITVGSOM, XIMB, NMIMS, IMTG, SIBM), or an equivalent strong academic profile.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: MBA (Master of Business Administration)Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

R&D Management

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Case Development, Business Development, Business Expansion, Business Model Development, Business Transformation, Channel Partner Management, Communication, Creativity, Customer Analysis, Customer Engagement, Customer Experience (CX) Strategy, Customer Insight, Customer Relationship Management, Customer Retention, Customer Service, Customer Strategy, Customer Success, Customer Transformation, E-Commerce, Embracing Change, Emotional Regulation {+ 17 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

March 26, 2026

Experience Level

Senior Level

Requisition Id: 1682689

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don’t just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we’ll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Project Director-TMT-Business Consulting PI-CNS – BC – FINANCE – New Delhi

TMT :

Industry convergence offers TMT (Technology, Media & Entertainment, and Telecommunications) organizations the chance to evolve and transform, but it also presents challenges around competitiveness and delivering agile corporate strategies for growth. Content distributors are transforming into content producers, service providers are becoming tech companies, technology companies are the catalyst for dramatic change in every sector, and customers want the latest innovations now.

We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving enterprise-wide operational excellence. We help them protect their data, brand and reputation. We also enable the pursuit of M&A strategies that systematically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology revolution of the future – building a better working world for all.

CNS – BC – FINANCE :

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.

Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management.

It has multiple fields of play such as:

Finance Consulting – helps assess and transform our clients’ finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives.

Business Transformation – a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs.

Supply Chain and Operations – we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience.

Your key responsibilities

Technical Excellence

• Operational Analyst, Customer Service Overview We are seeking a highly experienced and strategic Business Operations Analyst, Customer Service to join our team supporting global sales and customer service operations. This role is based in Hyderabad, India, within Qualcomm Global Business Services. The successful candidate will have 5–7 years of experience in large-scale, multinational organizations, with a proven track record of thriving in highly complex, fast-paced environments. You will play a critical role in driving operational excellence, process transformation, and the adoption of advanced analytics and automation across regional and global teams. Key Responsibilities
• Service Delivery Excellence: Lead and execute sales operations and customer service activities—including order entry, amendments, inquiry management, and internal collaboration for order fulfillment—with exceptional accuracy and timeliness, ensuring strict alignment with company policies and customer agreements.
• Stakeholder Collaboration: Build strong partnerships with regional customer service teams and cross-functional stakeholders to clarify requirements, resolve order-related issues, and manage escalations in a dynamic, global environment.
• Process Improvement & Transformation: Proactively identify and address gaps in existing processes. Design and implement innovative solutions to enhance efficiency, accuracy, and scalability. Drive continuous improvement initiatives and measure impact on operational performance.
• AI & Automation Enablement: Champion the identification, testing, and implementation of automation opportunities within sales operations. Collaborate with global teams to deploy and monitor AI-driven solutions that optimize workflows and reduce manual errors.
• Advanced Data Analytics & Insights: Analyze complex datasets related to customer service and sales operations. Prepare and present clear, actionable reports and executive-level dashboards that highlight trends, variances, and opportunities for strategic decision-making.
• Change Management: Lead change management efforts for new systems, tools, and processes. Facilitate adoption within the India customer service team, provide feedback, and ensure process documentation is current and comprehensive.
• Governance & Compliance: Ensure rigorous adherence to internal policies, data governance standards, and regulatory requirements in all order management activities. Champion best practices in compliance and data accuracy. Required Qualifications
• Minimum 5–7 years of experience in customer service or sales operations, preferably within the technology or semiconductor industry and in global companies with $20+ billion in annual revenue.
• Bachelor’s degree in business administration, supply chain, finance, operations, or a related discipline.
• Demonstrated success implementing AI-driven process improvements and automation in complex environments.
• Advanced proficiency in Oracle ERP, Salesforce, and analytics platforms (Tableau, Power BI, Python).
• Exceptional written and verbal communication skills, with the ability to influence and collaborate across diverse teams and cultures.
• Strong analytical, problem-solving, and conceptual skills; proven ability to deliver insights for senior leadership.
• Experience leading change management initiatives for new technology adoption and process transformation.
• Ability to thrive in a fast-paced, high-growth, and constantly evolving environment, managing multiple priorities and stakeholders. Preferred Skills
• Prior experience in customer service with B2B organizations.
• Hands-on experience with digital automation tools (e.g., HubSpot, RPA platforms, analytics suites).
• Experience with Rapid Response and Demantra is an advantage.
• Knowledge of forecasting, supply/demand changes, RMA, and export compliance.
• Relevant certifications (e.g., Six Sigma, Lean, PMP, analytics certifications) are a plus. Personal Attributes
• Strategic thinker with a strong collaboration and team-oriented mindset.
• Detail-oriented, precise, and resilient in approach.
• Innovative, with a passion for leveraging AI and automation to drive business results.
• Adaptable and committed to continuous improvement.
• Excellent communication skills in technology-driven environments.
• Ability to mentor and influence others, fostering a culture of operational excellence. Key Performance Indicators (KPIs)
• Achievement of operational efficiency targets—accuracy and timeliness.
• High-quality service delivery and stakeholder satisfaction.
• Successful implementation and adoption of AI and automation solutions.
• Adherence to compliance, governance, and data accuracy standards.
• Measurable impact on process improvement and business outcomes.

Skills and attributes

To qualify for the role you must have
Qualification

• Bachelor of Engineering in Electrical
• Bachelor of Commerce
• Bachelor of Business Administration

Experience

• Business Analysis (3+ years)
• Financial Analysis (3+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now

Requisition Id: 1682952

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don’t just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we’ll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Senior Project Consultant-TMT-Business Consulting PI-CNS – BC – FINANCE – New Delhi

TMT :

Industry convergence offers TMT (Technology, Media & Entertainment, and Telecommunications) organizations the chance to evolve and transform, but it also presents challenges around competitiveness and delivering agile corporate strategies for growth. Content distributors are transforming into content producers, service providers are becoming tech companies, technology companies are the catalyst for dramatic change in every sector, and customers want the latest innovations now.

We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving enterprise-wide operational excellence. We help them protect their data, brand and reputation. We also enable the pursuit of M&A strategies that systematically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology revolution of the future – building a better working world for all.

CNS – BC – FINANCE :

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.

Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management.

It has multiple fields of play such as:

Finance Consulting – helps assess and transform our clients’ finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives.

Business Transformation – a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs.

Supply Chain and Operations – we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience.

Your key responsibilities

Technical Excellence

• Operational Analyst, Customer Service Overview We are seeking a highly experienced and strategic Business Operations Analyst, Customer Service to join our team supporting global sales and customer service operations. This role is based in Hyderabad, India, within Qualcomm Global Business Services. The successful candidate will have 5–7 years of experience in large-scale, multinational organizations, with a proven track record of thriving in highly complex, fast-paced environments. You will play a critical role in driving operational excellence, process transformation, and the adoption of advanced analytics and automation across regional and global teams. Key Responsibilities
• Service Delivery Excellence: Lead and execute sales operations and customer service activities—including order entry, amendments, inquiry management, and internal collaboration for order fulfillment—with exceptional accuracy and timeliness, ensuring strict alignment with company policies and customer agreements.
• Stakeholder Collaboration: Build strong partnerships with regional customer service teams and cross-functional stakeholders to clarify requirements, resolve order-related issues, and manage escalations in a dynamic, global environment.
• Process Improvement & Transformation: Proactively identify and address gaps in existing processes. Design and implement innovative solutions to enhance efficiency, accuracy, and scalability. Drive continuous improvement initiatives and measure impact on operational performance.
• AI & Automation Enablement: Champion the identification, testing, and implementation of automation opportunities within sales operations. Collaborate with global teams to deploy and monitor AI-driven solutions that optimize workflows and reduce manual errors.
• Advanced Data Analytics & Insights: Analyze complex datasets related to customer service and sales operations. Prepare and present clear, actionable reports and executive-level dashboards that highlight trends, variances, and opportunities for strategic decision-making.
• Change Management: Lead change management efforts for new systems, tools, and processes. Facilitate adoption within the India customer service team, provide feedback, and ensure process documentation is current and comprehensive.
• Governance & Compliance: Ensure rigorous adherence to internal policies, data governance standards, and regulatory requirements in all order management activities. Champion best practices in compliance and data accuracy. Required Qualifications
• Minimum 5–7 years of experience in customer service or sales operations, preferably within the technology or semiconductor industry and in global companies with $20+ billion in annual revenue.
• Bachelor’s degree in business administration, supply chain, finance, operations, or a related discipline.
• Demonstrated success implementing AI-driven process improvements and automation in complex environments.
• Advanced proficiency in Oracle ERP, Salesforce, and analytics platforms (Tableau, Power BI, Python).
• Exceptional written and verbal communication skills, with the ability to influence and collaborate across diverse teams and cultures.
• Strong analytical, problem-solving, and conceptual skills; proven ability to deliver insights for senior leadership.
• Experience leading change management initiatives for new technology adoption and process transformation.
• Ability to thrive in a fast-paced, high-growth, and constantly evolving environment, managing multiple priorities and stakeholders. Preferred Skills
• Prior experience in customer service with B2B organizations.
• Hands-on experience with digital automation tools (e.g., HubSpot, RPA platforms, analytics suites).
• Experience with Rapid Response and Demantra is an advantage.
• Knowledge of forecasting, supply/demand changes, RMA, and export compliance.
• Relevant certifications (e.g., Six Sigma, Lean, PMP, analytics certifications) are a plus. Personal Attributes
• Strategic thinker with a strong collaboration and team-oriented mindset.
• Detail-oriented, precise, and resilient in approach.
• Innovative, with a passion for leveraging AI and automation to drive business results.
• Adaptable and committed to continuous improvement.
• Excellent communication skills in technology-driven environments.
• Ability to mentor and influence others, fostering a culture of operational excellence. Key Performance Indicators (KPIs)
• Achievement of operational efficiency targets—accuracy and timeliness.
• High-quality service delivery and stakeholder satisfaction.
• Successful implementation and adoption of AI and automation solutions.
• Adherence to compliance, governance, and data accuracy standards.
• Measurable impact on process improvement and business outcomes.

Skills and attributes

To qualify for the role you must have
Qualification

• Bachelor of Engineering in Electrical
• Bachelor of Commerce
• Bachelor of Business Administration

Experience

• Business Analysis (3+ years)
• Financial Analysis (3+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now

Requisition Id: 1715047

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don’t just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we’ll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Consultant-FS-Business Consulting PI-CNS – BC – Marketing Sales & Service – New Delhi

FS :

Finance fuels our lives. Banking, Insurance and Wealth management, create the foundations for growth, prosperity and peace of mind. No other Industry touches so many people or shapes so many lives. 

Amid sweeping regulatory change, today’s financial services institutions are focusing on digital transformation, convergence and disruption from an array of nontraditional competitors — all while meeting greater demands for trust and transparency.

To address this delicate balance of issues, our competent team of business strategists, technologists and industry leaders bring fresh thinking and sector knowledge across banking and capital markets, insurance, and wealth and asset management. The results are seamless collaboration, innovative problem solving, breakthrough performance gains and sustainable value creation.

We recruit, train and nurture a diverse set of people who dedicate their minds to building the future of financial services. Together, we explore new perspectives with innovative and entrepreneurial thinking to deliver exceptional client service and ensure that what we do today, counts for tomorrow.

CNS – BC – Marketing Sales & Service :

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. 

Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management.

It has multiple fields of play such as:

Finance Consulting – helps assess and transform our clients’ finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives.

Business Transformation – a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs.

Supply Chain and Operations – we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience.

Your key responsibilities

Technical Excellence

• Job description: General The candidate will be responsible for delivering projects in the area of Payments (ISO20022, SEPA, ACH, SWIFT, Payment Engine, FPS, RTP etc.), Merchant Acquiring, Corporate Banking, Retail Banking / Payments Technology etc. 2. S/he may be responsible for actual implementation in accordance with client requirements or project management for implementation that is carried out by the client or a third party 3. S/he may be responsible for assisting clients with business, technology or operations operating model definition and architecture design, process efficiency, RFP creation for technical requirements, vendor evaluation and selection 4. S/he would be called upon from time to time to provide expertise on new avenues in Payments sector for various client engagements 5. S/he may be responsible in both pre-sales as well as project deliver areas. In both areas the candidate is expected to :
• Work with the Manager to understand & clarify the clients business & functional requirements for payments related opportunities.
• Provide a recommendation that addresses the customer’s objectives, articulates the value proposition & eliminates technical or functional obstacles. Map requirements with EY solutions in order to design a best fit approach.
• Take responsibility in selecting the appropriate collateral and adopting it to the client specific situation during the whole sales / project delivery cycle.
• Manage project delivery and contribute to the project / pre-sales collaterals
• Deliver in-depth presentations about EY solutions / implementation to prospects and partners.
• Share information & best practices with other consultants and company colleagues.
• Provide feedback to Manager regarding customer needs and competitive intelligence. Leadership Responsibilities 1. S/he will interact with complex and strategic business partners and navigate extremely challenging project delivery situations 2. S/he will be expected to serve as a single point of contact for project delivery for client management, including C-suite personnel etc. 3. S/he will have to be up-to-date on industry, market, and external business factors, and leverage that knowledge to make better business decisions Networking & Marketing
• S/he will be expected to create and manage good independent relationships with clients
• S/he will have to build broad networks within the firm locally and internationally Knowledge Management
• The candidate will be expected to be a strong contributor to knowledge sharing efforts within the team and the firm as a whole Essentials:
• Project delivery and Business strategy experience
• Domain / Industry Functional and Operational skills – In Merchant acquiring, Payments
• Extensive knowledge of the Financial Services technology market, including contacts across different Technology firms
• Excellent oral and written communication, and presentation skills to enable seamless interaction across all levels of client functionaries
• Leadership skills
• Client relationship building skills
• Analytical and problem-solving skills
• Detail orientation
• High initiative and drive
• Positive attitude and high commitment
• Professional appearance and poise
• High team orientation
• Project management/time management, and aptitude for planning and organisation
• Flexibility to adapt to a demanding lifestyle, handles pressure, and manages multiple client / vendor relationships simultaneously

Skills and attributes

To qualify for the role you must have
Qualification

• Master of Business Administration

Experience

• Product Management (4+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now

Requisition Id: 1709143

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don’t just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we’ll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Senior Consultant-GOV-Business Consulting PI-CNS – BC – Transformation Delivery – New Delhi

GOV :

Our Global Government & Public Sector (GPS) is a network of highly skilled professionals dedicated to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves.

Digital transformation is not just about new technologies; it involves an overhaul of organizational structures, governance, work processes, culture and mindset. It also means realizing a wider vision of relationships and business models that will redesign how public services function.

To achieve this vision, we help clients balance strategic choices to re-ignite performance. We have developed a suite of cross-service line strategic solutions that align with our client priorities.

We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens.

CNS – BC – Transformation Delivery :

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. 

Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management.

It has multiple fields of play such as:

Finance Consulting – helps assess and transform our clients’ finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives.

Business Transformation – a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs.

Supply Chain and Operations – we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience.

Your key responsibilities

Technical Excellence

• 6–10 years of experience in higher education/technical education, public sector consulting, policy advisory, institutional transformation, or programme management.
• Strong understanding of the higher education ecosystem in India, including policy, governance, institutional operations, and quality-improvement levers.
• Excellent analytical thinking, structured problem solving, stakeholder management, report writing, and communication skills.
• Strong proficiency in PowerPoint, Excel and secondary research
• Ability to manage multiple stakeholders, workstreams, and deadlines in a consulting environment.

Skills and attributes

To qualify for the role you must have
Qualification

• Master of Business Administration
• Bachelor of Commerce

Experience

• Project Management (6+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now

Experience Level

Senior Level