The role is to frontend all the business requirements discussion with all the stakeholders – Vendors, Business users and internal IT team members and drive to achieve the business objective within defined timelines and cost. Work closely with the different Business Segment Managers to understand requirements and bring in new ideas to lay out the future development of the product Should possess sound knowledge of all entire Lending Life cycle for Corporate Funding – Sales Processes, Credit Processes,Loan Servicing Process and Collection Process. and ancilliary system associated with key verticals in lending Should possess sound knowledge of all entire Leasing Product – OL/FL/SL and Investment Products (PTC,NCD,SPV,Private placement, Syndication and Structured product etc.,)- Sales Processes, Credit Processes,Loan Servicing Process and Collection Process. and ancilliary system associated with key verticals in lending Should have a sound knowledge of all Operations aspects including Login, Disbursals, Payment initiation,Repayment schedule,IRR Computation, Repayment, Different payment instruments and their processing, Allocation logic, Rescheduling, Banking-Presentation and Reconciliation, Restructuring, NPA and Termination, NOC release, OD Compuation, Stautory reporting and MIS reporting etc., Train and Manage a team of Production support for FinnOne for Corporate Products Will be responsible for creation of various masters like Users, Sanction limit assignment and record keeping for audit, Agency masters- DSA,DST,Sales manager,CRE,Branch,asset master,manufacturer,dealer,collateral master,Document master, general drop downs etc., Good  Project planning & management Skills Capable of working on Efforts Estimation, understanding proposals and concluding on the cost estimates with vendor. Co-ordinate with Infra team for all the Change requirements implementation in the application Should be a team player and a collaborater to get the required information from business team Should possess good communication skills to communicate effectively to get the required information from different stakeholders Should possess good excel skills to prepare periodic reports and share with required stakeholders. Should be well organised and should have good follow up methodlogies to get the required information from different stakeholders Should have working knowledge of SQL/PL SQL/Oracle DB or any one programming language.Should be able to extract required reports from Backup DB to facilitate business for required reporting Should be willing to learn new Functional and Technical areas Should be inclined to support business to achieve their end business Objective Understanding of DR/BCP/Recovery/Backup conceptually. Experience of working on any API Management platforms or SOA platforms is desirable. 

Requisition Id: 1696785

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don’t just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we’ll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Senior Consultant-GOV-Tech Consulting-CNS – TC – Cyber Security – New Delhi

GOV :

Our Global Government & Public Sector (GPS) is a network of highly skilled professionals dedicated to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves.

Digital transformation is not just about new technologies; it involves an overhaul of organizational structures, governance, work processes, culture and mindset. It also means realizing a wider vision of relationships and business models that will redesign how public services function.

To achieve this vision, we help clients balance strategic choices to re-ignite performance. We have developed a suite of cross-service line strategic solutions that align with our client priorities.

We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens.

CNS – TC – Cyber Security :

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. 

In Tech Consulting, we are transforming businesses through the power of people, technology and innovation. It places humans@center, leverages technology@speed and enables innovation@scale.

Your key responsibilities

Technical Excellence

• Deep understanding of cybersecurity frameworks and standards to assess and enhance client security posture. Experience in conducting risk assessments and developing tailored cybersecurity strategies for diverse clients. Proficient in utilizing security tools and technologies to identify vulnerabilities and implement protective measures. Skilled in communicating complex technical concepts succinctly to non-technical stakeholders. Ability to collaborate with cross-functional teams to ensure comprehensive cybersecurity solutions are developed and executed.

Skills and attributes

To qualify for the role you must have
Qualification

• Bachelor of Technology in Computer Science
• Bachelor of Technology in Mechanical Engineering
• Bachelor of Engineering in Electrical
• Master of Engineering in Electronics
• Master of Science in Data Science
• Master of Computer Applications
• Master of Business Administration

Experience

• Cybersecurity (5+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now

Experience Level

Senior Level

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

Job Description: 

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Professional Summary

Pre‑Sales Solution Engineer with 4–6 years of experience designing and positioning enterprise networking and wireless solutions across mixed OEM environments including Aruba, Juniper, and Ruckus. Strong background in switching, routing, wireless, security integration, and SD‑WAN, working closely with sales, partners, and customers to translate business requirements into scalable, secure architectures. Proven ability to deliver HLDs, LLDs, BoQs, PoCs, and winning technical proposals.

Core Technology Expertise (Multi‑Vendor Aligned)

• 6–8 years of experience as a Pre‑Sales Solutions Engineer delivering enterprise networking and wireless solutions
• Understanding in L2/L3 switching and routing on Aruba CX and Juniper EX/QFX platforms
• Strong skills in VLAN design, segmentation, inter‑VLAN routing, and traffic optimization
• Proven high‑availability designs using MLAG, VSF, Virtual Chassis, LACP, and Spanning Tree
• Experience in campus and branch network architecture, scaling, and modernization
• Hands‑on with Aruba and Ruckus wireless (Aruba Central, ClearPass, SmartZone, Cloud Wi‑Fi)
• Strong understanding of RF design, site surveys, capacity planning, and Wi‑Fi security (802.1X, captive portals)
• Solid background in WAN/SD‑WAN, Juniper SRX routing, MPLS to internet migration, and VPNs
• Knowledge of network security integration, NAC with ClearPass, and secure BYOD access
• Proven ability to deliver HLDs, LLDs, BoQs, PoCs, and support winning technical proposals

Solution Architecting

• Engage with sales, channel partners, and enterprise customers to gather business and technical requirements
• Design end‑to‑end enterprise network solutions (Campus LAN, WLAN, Branch/WAN) and deliver HLDs, LLDs, and BoQs aligned to OEM best practices

Customer Engagement & Consultative Selling

• Act as a trusted technical advisor, delivering solution presentations, demos, and architecture walkthroughs
• Support wired and wireless PoCs and translate technical designs into clear business value propositions

RFP / Proposal & Deal Support

• Lead technical responses for RFPs/RFIs/RFQs, including compliance matrices, solution narratives, and scope documents
• Support deal qualification, pricing discussions, OEM registrations, and solution validation with distributors and OEM teams

Collaboration & Delivery Readiness

• Coordinate with professional services and deployment teams to ensure smooth handover and implementation readiness
• Maintain detailed design documentation and provide technical guidance to junior engineers and delivery teams

Mandatory Skills (JD Aligned)

• Strong networking fundamentals (TCP/IP, DNS, DHCP, ICMP) with an enterprise design and troubleshooting mindset
• Expertise in wireless security, authentication, access policies, and infrastructure integration (AD, DNS, DHCP, NTP)

Certifications & Education

• OEM and vendor‑neutral certifications such as Aruba and Juniper (as applicable)
• Bachelor’s degree in engineering (BE/B.Tech) or equivalent qualification

Experience Level

Mid Level

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Security Managed Services Engineer (L1) at NTT DATA, you will step into an entry-level role focused on maintaining our clients’ firewall infrastructures. Your main objective will be to ensure our Service Level Agreements (SLAs) are met with zero missed conditions. You’ll be front-line support, handling standard and low-complexity incidents and service requests, as well as contributing to project work when needed.

Daily, you’ll monitor client infrastructure and solutions, quickly identifying and investigating problems and errors before or as they occur. You’ll provide telephonic, ITSM ticket or chat support to clients, ensuring efficient and comprehensive resolutions of incidents and requests. By scheduling maintenance activities like patching and configuration changes, you contribute to a proactive approach in managing and optimizing workflows.

You’ll follow necessary handover procedures for shift changes to ensure service continuity and update existing knowledge articles—or create new ones. A key part of your role will be identifying opportunities for work optimization, including automation of work, request fulfilment, incident resolution, and other process improvements. You may also be involved in implementing and delivering disaster recovery functions and tests.

To thrive in this role, you need to have:

• Entry-level experience with troubleshooting and providing support in security, network, DATA centre, systems, or storage administration and monitoring services within a medium to large ICT organization.
• Working knowledge of ITIL processes.
• Skills in active listening techniques such as paraphrasing, probing for further relevant information, and refraining from interrupting.
• Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s.
• Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s.
• Good understanding of using ITSM tools.
• Ability to communicate and work across different cultures and social groups.
• Capacity to plan activities and projects well in advance, adapting to changing circumstances as needed.
• Positive outlook and ability to perform well under pressure.
• Eagerness to work diligently and extend hours when necessary.
• Client-centric approach, always putting clients at the forefront of interactions.
• Bachelor’s degree or equivalent qualification in IT/Computing or demonstrated equivalent work experience.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Experience Level

Senior Level

Requisition Id: 1700109

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don’t just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we’ll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Senior Consultant-National-Tech Consulting-CNS – TC – Digital Engineering – New Delhi

National :

National comprises of sector agnostic teams working across industries for a well rounded experience.

CNS – TC – Digital Engineering :

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. 

In Tech Consulting, we are transforming businesses through the power of people, technology and innovation. It places humans@center, leverages technology@speed and enables innovation@scale.

Your key responsibilities

Technical Excellence

• The Salesforce Technical Lead will be responsible for end-to-end technical ownership of Salesforce Service Cloud implementations. This role involves solution design, hands-on development oversight, integration leadership, and technical governance, while mentoring developers and ensuring adherence to Salesforce best practices. The Tech Lead will work closely with architects, functional consultants, and client stakeholders to deliver scalable, secure, and high-quality Service Cloud solutions. Technical Leadership & Delivery Lead the design and implementation of Salesforce Service Cloud solutions, including Case Management, Omni-Channel, CTI, Knowledge, Email-to-Case, and Service Console Translate business requirements into scalable technical architecture and detailed designs Own technical delivery across configuration, customization, and integrations Review and approve technical designs, code, and deployment plans Ensure compliance with Salesforce best practices, governor limits, and security standards Development & Integrations Provide hands-on guidance on Apex, Lightning Web Components (LWC), Flows, Triggers, SOQL Design and oversee integrations using REST/SOAP APIs, middleware, Platform Events, and async patterns Guide CI/CD, version control, and release management processes (Git, DevOps tools) Governance & Quality Conduct code reviews and enforce development standards Identify technical risks and drive performance, scalability, and security optimizations Ensure proper documentation including technical design documents, integration specs, and deployment guides Team & Stakeholder Management Mentor and guide Salesforce developers and senior developers Collaborate with functional consultants, architects, QA, and client stakeholders Support pre-sales activities such as solutioning, estimations, and technical walkthroughs where required

Skills and attributes

To qualify for the role you must have
Qualification

• Bachelor of Technology in Computer Science
• Bachelor of Computer Applications
• Master of Computer Applications

Experience

• Salesforce Administration (3+ years)
• Technical Support (2+ years)
• Salesforce Technical Lead / Application Architect
• 8-10years of Salesforce Experience

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now

Experience Level

Senior Level

Requisition Id: 1696282

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don’t just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we’ll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Senior Project Consultant-GOV-Tech Consulting-CNS – TC – Cyber Security – New Delhi

GOV :

Our Global Government & Public Sector (GPS) is a network of highly skilled professionals dedicated to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves.

Digital transformation is not just about new technologies; it involves an overhaul of organizational structures, governance, work processes, culture and mindset. It also means realizing a wider vision of relationships and business models that will redesign how public services function.

To achieve this vision, we help clients balance strategic choices to re-ignite performance. We have developed a suite of cross-service line strategic solutions that align with our client priorities.

We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens.

CNS – TC – Cyber Security :

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. 

In Tech Consulting, we are transforming businesses through the power of people, technology and innovation. It places humans@center, leverages technology@speed and enables innovation@scale.

Your key responsibilities

Technical Excellence

• Key Responsibilities:
• Lead and mentor SOC analysts (L1, L2, and L3) while managing shift schedules and workload distribution.
• Oversee real-time monitoring and incident handling to ensure timely detection and response.
• Provide technical guidance during high-severity security incidents and coordinate cross-functional response efforts.
• Develop and maintain SOC procedures, playbooks, and escalation workflows.
• Review and validate incident reports, investigations, and root cause analyses.
• Optimize SIEM, EDR, and security monitoring tools; recommend improvements to detection logic.
• Collaborate with threat intelligence, vulnerability management, and IT teams.
• Deliver regular metrics, dashboards, and performance reports to management.
• Support SOC capability maturity initiatives, including automation, threat hunting, and new tool integration.
• Ensure compliance with security policies, regulatory requirements, and industry standards. Required Skills & Qualifications:
• 5+ years of experience in SOC operations, blue team, or incident response.
• Strong understanding of SIEM, EDR, network security, threat intel, and MITRE ATT&CK.
• Strong knowledge of SIEM platforms (e.g., Splunk, QRadar, Sentinel, ELK).
• Proven experience leading or mentoring technical teams.
• Excellent decision-making, communication, and stakeholder management skills.
• Ability to manage multiple incidents and priorities under pressure.
• Relevant certifications (preferred): CISSP, CISM, GCIA, GCIH, or equivalent.

Skills and attributes

To qualify for the role you must have
Qualification

• Bachelor of Technology in Computer Science

Experience

• Cybersecurity (5+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now

Experience Level

Senior Level

Req ID: 357057 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Lead Engineer to join our team in Delhi, Delhi (IN-DL), India (IN).

Job Description – MuleSoft Application Support Engineer (L1 / L2) 

Experience 

4–8 years 

Location 

Noida (ODC) 

Role Summary 

We are looking for a MuleSoft Application Support Engineer (L1/L2) with 4–8 years of experience to provide production support for MuleSoft-based integration applications in a banking environment. The role involves incident management, issue analysis, service restoration, and coordination with L3/development teams to ensure high availability and stability of critical integration services. 

Key Responsibilities 

L1 / L2 Application Support 

Provide L1 and L2 production support for MuleSoft APIs and integrations. 

Monitor applications using Anypoint Monitoring, Splunk, AppDynamics, or similar tools. 

Handle incident, service request, and problem tickets in line with ITIL processes. 

Perform initial triage, log analysis, and issue resolution within defined SLAs. 

Escalate complex or unresolved issues to L3 teams with detailed analysis and supporting artifacts. 

MuleSoft & IDP Support Responsibilities 

Support MuleSoft applications built on Anypoint Platform. 

Troubleshoot issues related to:  

Mule flows 

API failures 

DataWeave transformations 

Connectivity issues (HTTP, JMS, MQ, SFTP, DB) 

Provide production support for MuleSoft Intelligent Document Processing (IDP) solutions. 

Handle IDP-related issues such as:  

Document ingestion and processing failures 

OCR and extraction errors 

Integration issues between IDP and MuleSoft APIs 

Perform application restarts, configuration changes, and support deployments on CloudHub / Runtime Fabric / On-Prem environments. 

Banking & Compliance 

Support integrations related to core banking systems, payments, CRM, AML/KYC, and other financial applications. 

Ensure compliance with banking security, audit, and regulatory requirements. 

Participate in change management, release support, and DR activities. 

Operational Excellence 

Maintain and update support documentation, SOPs, and runbooks. 

Participate in shift-based and on-call support. 

Work closely with infrastructure, network, and vendor teams. 

Identify recurring issues and support problem management activities. 

Required Skills & Qualifications 

Technical Skills 

4–8 years of IT experience with MuleSoft application support. 

Hands-on experience with MuleSoft Anypoint Platform. 

Knowledge of Mule 4, DataWeave, REST/SOAP APIs. 

Experience supporting MuleSoft Intelligent Document Processing (IDP). 

Experience with log analysis and monitoring tools. 

Basic knowledge of CI/CD pipelines and deployment processes. 

Working knowledge of Linux/Unix environments. 

Process & Soft Skills 

Good understanding of ITIL processes. 

Strong troubleshooting and analytical skills. 

Effective communication and coordination skills. 

Ability to work in high-pressure production environments. 

Operational Requirement 

This role requires readiness to provide 24×7 production support from the Noida ODC. 

Support will be rotational, including weekends, based on operational needs. 

Flexibility to work in shifts and provide on-call support is mandatory. 

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Experience Level

Senior Level

POSITION SUMMARY

Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.

Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Experience Level

Executive Level

JOB SUMMARY

Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated property/properties. Generally works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes.

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 2-4 years experience in the Information Technology or related professional area.
OR

• 2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area.

Preferred:

• System-related professional certifications desired.

CORE WORK ACTIVITIES

Managing Technology Needs within Budget Targets

• Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.

• Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies.

• Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties.

• Conducts periodic inventories of applications and hardware; prepares reports as requested.

• Confirms that technology assets are secured.

• Complies with technology-related vendor contracts.

Building and Sustaining Relationships with Customers

• Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats.

• Provides customer service to associates at dedicated property/properties.

• Responds to inquiries from customers/vendors/peer group.

• Provides detailed status reports as requested.

Verifying Client Technology Needs are Met

• Assists in disaster recovery and business continuity as it relates to technology.

• Provides technical guidance.

• Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) and Request Center Processes.

• Supports guest and associate internet access requirements.

• Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources.

• Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network.

• Moves/adds/changes PCs/peripherals; migrating data when necessary.

• Performs routine desktop backup as scheduled or directed.

• Provides end-user support.

• Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1) measures are in place.

• Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources.

• Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance.

• Pulls through support for corporate, regional and property initiatives.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Experience Level

Mid Level