We are looking for a dynamic and self-motivated Platinum Relationship Manager to manage and grow relationships with High Net Worth (HNW) customers. This role involves offering personalized banking solutions across liabilities, commercial assets, and investment products, while ensuring superior customer service and compliance with bank policies. The ideal candidate will be a go-getter with strong financial acumen and a passion for relationship management.

As a Senior Trade Relationship Manager, you will be responsible for driving trade and forex business by acquiring new current account customers and generating revenue through trade-related services. This role demands a strong understanding of trade finance, customer engagement, and cross-functional collaboration to deliver seamless banking solutions. You will work closely with Trade Product Sales Managers (PSMs) and Asset Relationship Managers (RMs) to convert leads and offer comprehensive financial solutions. The role also involves sourcing consumer and commercial asset cases, maintaining process discipline, and ensuring high levels of customer satisfaction. This is a high-impact role suited for professionals with a proactive mindset, strong relationship-building skills, and a passion for delivering results in a competitive market.

We are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have a strong understanding of trade finance, commercial lending, and investment products, along with a passion for delivering exceptional customer service.

– Responsible for managing and growing business banking relationships in a priority segment.
– Focus on regional sales and client acquisition in the business banking domain.
– Senior-level role requiring expertise in relationship management and sales within banking.
– Requires strong interpersonal and client servicing skills to maintain and expand the portfolio.
– Involves working closely with business clients to understand their banking needs and offer suitable financial products.
– Likely requires experience in handling priority or high-value business customers.
– Role based in New Delhi region, specifically Hauz Khas area.
– Emphasis on achieving sales targets and regional business growth.
– Seniority implies leadership or mentoring responsibilities within the sales team.
– Requires adaptability to dynamic banking environments and client requirements.

1. To manage the Securitization Product (PTCs and DA), draw up process, policies and manuals of the department.
2. Provide customer service both internal and external stakeholders. 
3. Ensure RBI and internal compliance matrixes are adhered to. Build a profitable portfolio.
4. Build relationship with all kinds of Financial Institutions for their liability business, setting up counterparty credit lines from and with other banks, sourcing business from PSUs. 
5. To cross sell various products offered by the bank to these customers

1. Product Management

Liaising with Originators, Rating Agencies, Arrangers, Legal Counsels and Trustees among others, Ensuring that the transaction is in accordance with the RBI Guidelines and SEBI Guidelines. 
Providing inputs on the transaction structure and internal credit memo. 
Collecting proceeds from the originators and appropriating the same to the Pool account with the bank
Adherence to RBI Guidelines in such deals.
Regular analysis of servicer reports, ensuring timely and accurate pay-outs. – Monitoring the credit enhancement as stipulated by the rating agency. 
Sending out monthly reports along with future cash flows factoring prepayments to the internal credit monitoring team. 
Responding to any queries/clarifications sought by the Compliance/Risk/Audit teams in connection with the product.

2.  Relationship management

To create excellent relationship with all stakeholders in the wholesale banking business
To coordinate with sales to achieve targets and ensure TAT or SLAs are met.
Ensuring approval and disbursement TAT are followed.
Location & site visits whenever required and evaluate the quality and adherence to the policy norms.

3. Customer Management

Network with various stakeholders internally and externally. 
Meet both internal and external customer turnaround time.
Responsible for Audit queries and resolution thereof
Liaison with internal & external auditors, supervision of day-to-day operations for given portfolio, interaction with commercial branch managers etc.
Liaising with Legal & compliance, Risk control & clients to resolve various disbursement related issues.

4. Build relationship with FI’s for their liability business.                        

5. Setting up counterparty credit lines from and with other banks      

6. Sourcing business from PSUs                                                                  

7. Cross Sell of various products

8. Any other duties/ responsibilities, assigned by the Bank

Qualifications: Degree/PG with MBA/CA/ICWA

Experience: 6 to 10 years

Experience Level

Senior Level

i. Manage existing relationship of EEG Customers
ii. Managing especially high value  Clients and ensure stickiness over alonger period of time through enhanced engagement
iii. Acquire new relationship in the defined business segment
iii. To increase asset book of Bank
iv. To increase/maximise revenue of Bank
v. Enhancement wallet of share of revenue generating products through cross sell like insurance, trade, forex, liability products, LAP. 
vi. Leverage branch and other channels to increase business sourcing

• Manage existing relationship of EEG Customers
• Managing especially high value clients and ensure stickiness over a Revenue generation target (2-2.5% of disbursement)
• Increase the asset book & fee income through higher processing fees & enhanced product offerings
• Leverage branch networks and other channels to source new business.
  Increase penetration of self-funding products and create connections with industry associations to ensure sustained business flow.
• Customer loyalty programs and personalized engagement strategies to enhance client satisfaction and retention.
• Regularly assess customer needs and provide tailored solutions to maintain strong, lasting relationships, longer period of time through enhanced engagement
• Acquire new relationship in the defined business segment
• To increase asset book of Bank
• To increase/maximize revenue of Bank
• Enhancement wallet of share of revenue generating products through cross sell like insurance, trade, forex, liability products, LAP. 
• Leverage branch and other channels to increase business sourcing

Qualifications: Graduate/Post Graduate

Experience: 5 to 20 years

Experience Level

Mid Level

We are looking for a customer-focused and sales-driven Relationship Manager to manage and grow the Commercial Vehicle (CV) business under the Saral Auto (SA) segment. The role involves handling customer service requests, selling liability and investment products, and enhancing customer relationships through cross-selling and referrals. The ideal candidate should have a blend of service and sales orientation with experience in financial services or banking.
Handle customer service tasks including account opening, DMAT services, and grievance resolution.
Educate customers on product features and assist with service requests like cheque book issuance.
Achieve sales targets for bank and investment products through cross-selling and referrals.
Enhance customer value by offering relevant financial solutions beyond their stated needs.
Support relationship managers handling HNI clients and ensure low attrition rates.
Maintain a balance between service excellence and sales performance.

Experience Level

Mid Level

1. Drive business growth by leading state-wide sourcing of Commercial Vehicle (CV) and Construction Equipment (CE) loans.
2. Manage and mentor frontline sales teams (BDMs) to achieve targets. 
3. Build and maintain strategic relationships with key stakeholders including dealers, corporates, and DSAs. 
4. Ensure high-quality sourcing, compliance adherence, and seamless customer service. 
5. Actively promote cross-selling of liability and other banking products to maximize portfolio value.

Managerial Responsibilities:

1. Onboard and manage Dealers & DSAs to expand business sourcing. 
2. Evaluate proposals and structure finance for respective products across the state. 
3. Drive state-level profitability by monitoring key metrics. 
4. Conduct financial analysis of clients and markets, identify risks, and optimize accordingly. 
5. Maintain a robust business pipeline with high activity. 
6. Generate business to consistently meet monthly revenue and profitability targets across CV & CE, Portfolios.

Functional Responsibilities:

1. Business sourcing and relationship management of sourcing channels 
2. Relationship management with key strategic clients, Dealership Group & Coorporate DSA’s 
3. Payout reconciliation 
4. Co-ordination with internal & external stake holders  
5. Canditate needs to have existing connects with customers of the state. 
6. He should be expert in understanding the balance sheet & income documents. 
7. He should have connect with state commercial vehicle and construction equpment associations, Dealer, DSA, OEM 
8. He should be having knowlege of deliquent portfolio 
9. He should have connects with big cotractors who are giving major projects to Cv and CE operators & Corporate DSA’s 
10.  Ensure all the team members achive productivity norms

Graduate/ MBA

Min Exp: 10 years

Max Exp: 12 years

Experience Level

Mid Level

We are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have a strong understanding of trade finance, commercial lending, and investment products, along with a passion for delivering exceptional customer service.

Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Ensure high levels of customer service and compliance with bank policies Cross-sell a wide range of banking products to deepen client engagement Inform clients about new products and enhancements to strengthen relationships Plan and execute targeted sales initiatives and client engagement events Collaborate with group companies to offer integrated financial solutions Maintain detailed records of client interactions and relationship history Monitor and resolve customer complaints and queries within defined turnaround times (TAT)

Experience Level

Mid Level

Job Role

• This is an Independent role and candidate will manage a business of 40-75L PM (Unsecured Business Loans)

• Needs to have a good knowledge of Local market with a special focus on the Self-employed category. Must have experience in that Geography

• To understand clients business & provide appropriate products like Business loans, OD facilty

• Has to work closely with DSA’s/do Tele calling/Branch Banking teams for new customer addition. 

• To cross sell various products like Current Account/Savings account/Life Insurance and General Insurance 

• To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. 

• To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market 

• Improve efficiency by monitoring accounts sourced, do top ups on existing loans when possible 

Job Requirement

• Preferably MBA/ CA 
• Experience: 7-8 years’ experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. 
• Good Leadership, Self-motivation and communication skills  for driving Teams
• Relationship Management Skill 
• Good influencing skills 

Experience Level

Mid Level

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.

Tide facts:

• Tide is available for UK, Indian, German and French SMEs
• Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
• Over $300 million raised in funding
• Over 2,500 Tideans globally – we’re diversity champions!
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.

ABOUT THE ROLE

As a Partnership Manager you’ll be:

• Identifying and pursuing new business opportunities with potential partners
• Undertaking various outbound sales initiatives to identify prospects for Loans, Prepaid Cards.
• Implementing detailed Sales strategy / planning for acquisition of Pre-Paid Payment Instruments primarily Cards and/or other digital/electronic payments through corporates.
• Large/mid sized corporate account acquisition.
• Identifying business opportunities in Open Market Corporates
• Collaborating with cross-functional teams including product management, marketing, and operations to develop and deliver new products and services.

WHAT WE ARE LOOKING FOR

As a Partnerships Manager, you should be:

• Self motivated, Team Worker, Motivator and Achiever of Goals & Target.
• 5-10 years of sales and business development experience in the banking, credit and prepaid industry.
• Ability to use industry tools like Zendesk, GSuite, and Jira.
• You are confident talking with customers to help them get the most from their current account.
• Passion for problem-solving and finding solutions to difficult situations.
• You are always on the lookout for recurring issues and help create new workflows to solve them.
• Strong organisational skills.
• Experience working in customer service for the finance industry.
• You have some experience working in startups.
• Proven working experience in business development/sale in Prepaid Cards/Expense Cards.

WHAT YOU’LL GET IN RETURN

• Competitive Salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities
• Stock Options

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members’ diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 
Disclaimer
 
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @tide.co email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide’s Recruitment Privacy Notice.

Experience Level

Senior Level

We are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have a strong understanding of trade finance, commercial lending, and investment products, along with a passion for delivering exceptional customer service.
Develop and expand relationships with High Net Worth customers for liabilities and commercial assets
Ensure high levels of customer service and compliance with bank policies
Cross-sell a wide range of banking products to deepen client engagement
Inform clients about new products and enhancements to strengthen relationships
Plan and execute targeted sales initiatives and client engagement events
Collaborate with group companies to offer integrated financial solutions
Maintain detailed records of client interactions and relationship history
Monitor and resolve customer complaints and queries within defined turnaround times (TAT)

Experience Level

Mid Level

• To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance.
• Quality of advice given to customers as determined by customers and supervisor.
• Speed and efficiency of service given.
• Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value.
• Cross-sale of assets products.
• Back-up to relationship managers holding HNI relationships.
• Ensure low attrition ratios.
• Customer acquisition through referrals from existing customers.

• Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks.
• Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable.
• Experienced customer service candidates from financial services ( those from MFund, securities  houses etc)  with sales orientation can be considered.

Experience Level

Mid Level

Company Name – Muthoot Fincorp Limited

Job Title – Senior Relationship Manager – Wealth

Grade – MM3

Designation – Manager

Location – Delhi 

Reports to – 

Span Of Control – NA

Our Brand Purpose

To transform the life of the common man by improving their financial wellbeing 

JOB DESCRIPTION

 ROLE SUMMARY (PURPOSE) The primary responsibility of Relationship Manager in the Wealth Channel at Muthoot FinCorp is to cultivate and manage relationships with high-net-worth individuals, families, or businesses seeking wealth management and financial advisory services

KEY RESPONSIBILITIES 

Business Development and Relationship Management 

•  Identify opportunities to expand the client base through referrals, networking, and prospecting to meet revenue targets. 
•  Conduct daily sales calling with the prospective new clients and identify their needs. Provide and develop solutions and suggest schemes to client’s basis their requirements and goal.
• Achieve financial goals of the clients through various product lines like LI, MF, FI, GI and other liabilities products.
• Update and cross – sell products and services to existing clients and update them about the primary and secondary market trends.
• Ensure that revenue for the total review period meets the target revenue targets basis the vintage and the guidelines and compliances at MFL. 
•  Build and maintain strong, long-term relationships with high-net-worth clients by understanding their financial goals, needs, and risk tolerance. 
• Collaborate with clients to develop comprehensive financial plans that encompass investments, estate planning, retirement, tax strategies, and wealth preservation. 
•  Educate clients about market trends, investment options, and financial planning strategies to empower them to make informed decisions

Portfolio Management 

• Manage clients’ investment portfolios by selecting appropriate asset classes, investment vehicles, and strategies to achieve their financial objectives.
• Evaluate clients’ risk tolerance and ensure investment strategies align with their risk profiles while minimizing potential financial risks. 
• Adhere to all regulatory guidelines and compliance standards, ensuring that clients’ investments comply with relevant laws and regulations 

Self and stakeholder management 

•  Provide regular performance reports to clients, detailing the performance of their portfolios, investment strategy adjustments, and progress toward financial goals. 
•  Stay updated on financial products and services, including stocks, bonds, mutual funds, alternative investments, and insurance products, to provide informed recommendations.
• Collaborate with other departments, such as legal, tax, and estate planning, to offer comprehensive financial solutions to clients.

KEY SKILLS & BEHAVIOURAL ATTRIBUTES 

Key Skills- Relationship building and client-focused approach, Investment analysis and financial planning, Risk management and compliance, Sales and business development, financial product knowledge, analytical and problem solving, Interpersonal, communication and presentation skills. 

Behavioral Attributes- Driven and in alignment with our Purpose “Transforming the life of the common man by improving their financial well-being” and anchored by our core value of integrity, collaboration, and excellence.

Culture at Muthoot Pappachan Group

We do everything to gain and maintain the “Trust” of all the stakeholders and don’t do anything to loose their “Trust”. Trust is the overarching “Core Value”, one which, our other values have been built. 

Our Core Values 

Integrity

• Asking oneself before saying, doing or deciding on anything, whether it’s passing the test of integrity
• No unethical shortcuts, to save time, money and energy
• Strict adherence to regulatory and other statutory bodies guidelines 
• Transparency in all business deals
• Offer solutions to customers on the basis of their needs only
• Encourage people to highlight any practices that go against this core value

Collaboration

• Genuinely believe & treat the organization as your family
• Encourage people to build healthy professional relationship with members of other departments and functions
• Welcome feedback from other departments
• Encourage people from other departments to join for brainstorming sessions
• Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal
• Help others to achieve their goals / tasks

Excellence

• Maddeningly pursue excellence
• Look for best outcomes before finalizing the approach
• Maintain a constructive and critical mindset to gauge & ensure quality 
• Open for constructive feedback from others to refine the final output
• Benchmark against the best only, should not be basis convenience
• We should look for continuous improvement
• Recognize and appreciate if we observe any superior performance 
• Do not get settled for less at any cost – display the go getter attitude
• Encourage people to stretch to achieve excellence

Building on the bedrock of Core Values, below are the other key constituents of the “Culture Code”

• Honesty
• Humility 
• Empathy 
• Empowerment
• Agility
• Ownership
• Fresh Thinking & Continuous Renewal
• Inclusion
• Work-Life Balance

Role Requirements

Education

Any UG/PG or MBA

Qualifications

NA

Experience

4+ years of overall experience

We are seeking a driven and experienced Relationship Manager to manage and grow the DSA (Direct Selling Agent) or branch channel for mortgage products. This is an individual contributor role focused on driving sales, ensuring compliance, and managing end-to-end case processing. The ideal candidate will have a strong background in mortgage sales, excellent communication skills, and the ability to build and manage rela+P33:P35tionships with DSAs and internal stakeholders.

Manage sales and distribution of mortgage products through DSAs. Empanel new DSAs from the market and drive business growth through them. Train and develop DST (Direct Sales Team) and DSA partners to ensure productivity and compliance. Ensure adherence to KYC and documentation norms as per company guidelines. Ensure timely and accurate closure of disbursement documentation. Liaise with internal departments including Credit, Legal, Technical, RCU, and Operations for smooth case processing. Handle end-to-end processing of customer applications and keep customers and channel partners updated on status. Ensure high levels of customer service and satisfaction throughout the loan lifecycle.

Experience Level

Mid Level

Relationship Manager-Loan Against Property

LocationMumbaiReporting RelationshipsArea Sales Manager

The ‘Loan Against Property (LAP)’ Business vertical is the part of ‘Secured Assets’ division of the Consumer Bank.

This vertical specializes in acquiring retail customers for funding against Residential, Commercial & Industrial Properties. We also provide loans for purchase of Commercial Properties and funding with Lease Rental Discounting. The target customer segment is small & medium traders, manufacturers & service provides and self-employed professionals. We have recently started funding Salaried customers also. The vertical has Pan India presence with coverage in most of the major towns of the country. The Sales team comprises Relationship Managers (RMs) who are responsible for acquiring LAP customers from various channels i.e. Direct Marketing Agents, Direct Sales Teams, Branch Banking & Other Group Businesses etc.

  Job Role:

• Manage sales for Loan against Property business from cross channel and open market
• Ensure unilateral growth by adding new Branches
• Manage and grow the Direct Sales team and focus on increased Productivity
• Marketing and encashing catchment areas
• Meeting HNI clients and explaining various products related to Loan against property/HF/ Working capital.
• Responsible for Builder relations and Builder Tie Ups to focus on Primary Markets
• Responsible for Project approvals of Builders
• Ensure additional revenue generation through cross sell & Multi selling of Insurance, CASA , Credit Cards   etc.
• Training & Development of the DST Team and DSAs
• Liasoning with Internal teams for business like Credit, Legal, Technical, RCU & Operations
• Responsible for end to end processing of the case and updating the status of the same to the customers.
• Ensuring Top Class service for Customers for better NPS Scores
• Experience in SECURED LOAN SALES is Must

• Qualification – Graduate / MBA

Skills & Experience –

• Minimum 3 years work experience in Home Loan /Mortgage Sales with DMA/DST/Bank Branches
• Customer relationship management skills
• Sales and service orientation

Experience Level

Mid Level