At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Project Management Partner

Job Location : Delhi

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

Your Opportunity

• You will project management support to the cluster and responsible for carrying out the due diligence and providing documentation support to the state team (Medico-marketing and access events and sponsorships).
• You will support the state with Marketing Campaigns roll outs/ logistics
• You will implement patient /disease / reimbursement schemes awareness campaigns
• You will support the Engagement team with logistics and management of brand related collaterals
• You will improve processes and bring efficiencies in the system by leveraging PMP and agility tools and responsible for local vendor management & purchasing.
• You will drive governance of the state initiative annd champion of audit preparedness, COREMAP and other compliance practices.
• You will implement agile ways of working in the state squad and the state teams operations
• You will ensure the state office is SHE compliant.

Who you are

You are some with a MBA in marketing or project management with a 4-6 years of experience in pharma or healthcare industry preferred.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

Experience Level

Senior Level

Requisition Id: 1712079

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don’t just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we’ll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Project Manager-GOV-SaT-SaT – TCF – Infrastructure Advisory – New Delhi

GOV :

Our Global Government & Public Sector (GPS) is a network of highly skilled professionals dedicated to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves.

Digital transformation is not just about new technologies; it involves an overhaul of organizational structures, governance, work processes, culture and mindset. It also means realizing a wider vision of relationships and business models that will redesign how public services function.

To achieve this vision, we help clients balance strategic choices to re-ignite performance. We have developed a suite of cross-service line strategic solutions that align with our client priorities.

We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens.

SaT :

The Government and public sector transactions services is part of EY’s Government & Public Sector (GPS) Services which is a network of highly skilled professionals from assurance, tax, transaction and advisory services, devoted to serving the government and public sector organizations and institutions. 

The practice combines private sector leading practice with an understanding of the public sector’s diverse needs, focused on delivering improved public services. Government and public sector transactions services, sits under EY’s Transaction Advisory Services practice, a market-leading, multi-disciplinary team, working with leading businesses across a range of industries. This practice is in a unique position to deliver implementable strategies given the firm’s sector depth, transaction perspectives, and operational insights. 

The practice provides experience working with various sectors such as, Transport, Social & Health care, Education, Urban & Infrastructure, Economic Development Advisory , Water waste & Sanitation, Power & Utilities and Public Finance & Management.

SaT – TCF – Infrastructure Advisory :

Strategy and Transactions enables clients to reimagine ecosystems, reshape portfolios and reinvent for a better future. Using our Capital Agenda framework, we work with clients to find answers to today’s toughest strategic, financial, operational and commercial questions. We help corporates, private equity, governments, sovereign wealth funds, private and family businesses, and educational institutions with their key financial issues. From portfolio review and capital allocation processes to financial planning analytics and decision support, we have the people, analytics and tools to better allocate capital. Our team helps clients manage their risk/return trade-offs to support them with better decision-making around financing and capital efficiency.

Whether clients are preserving, optimizing, raising or investing, our Connected Capital Solutions (CCS) are our five go-to-market offerings that help drive competitive advantage and increased returns through improved decision-making. The CCS include Strategy, Corporate Finance, Buy and Integrate, Sell and Separate and Reshaping Results, and are underpinned by our Connected Capital Technologies.

Our key focus areas are – Investment Banking Advisory, Valuations, Modeling and Economics, Transaction Diligence,  Restructuring and Turnaround Services, Project Finance and infrastructure, EY Parthenon – Strategy and EY Parthenon – Execution.

Your key responsibilities

Technical Excellence

• 1. Review and process applications for incentive disbursement under Government schemes. 2. Scrutinize and verify Detailed Project Reports (DPRs) submitted by applicants. 3. Analyze and evaluate project costs, including investment in land, building, plant, and machinery. 4. Review the allocation of expenses under various heads such as working capital, equipment, and other project-related expenditures. 5. Examine GST credits, payments made, and verify the financial compliance of the applicant. 6. Validate the authenticity of invoices and bills submitted for incentive claims. 7. Assess the installed capacity and production capacity of the applicant’s plant. 8. Ensure that the project implementation aligns with the claims made in the incentive application. 9. Collaborate with Chartered Accountants and Chartered Engineering firms for physical verification of assets, capacity, and implementation. 10. Liaise with external consultants for verification of project implementation. 11. Ensure compliance with government regulations and guidelines. 12. Prepare reports & provide updates to management on the status of incentive applications.

Skills and attributes

To qualify for the role you must have
Qualification

• Master of Business Administration

Experience

• Project Management (6+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now

Experience Level

Mid Level

Tiered Approach

In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:

• Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
• Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
• Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
• Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates

Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.

Background

UNDP has been working in India since 1951 in almost all areas of human development. Together with the Government of India and development partners, we have worked towards eradicating poverty, reducing inequalities, strengthening local governance, enhancing community resilience, protecting the environment, supporting policy initiatives and institutional reforms, and accelerating sustainable development for all.

With projects and programmes in every state and union territory in India, UNDP works with national and subnational government, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs) within the UN system, we are committed to supporting the Government of India’s national development vision and priorities and accelerating the achievement of the SDGs for the people and the planet.
UNDP India’s new Country Programme (2023-2027) builds on our prior work and aims to provide an integrated approach to development solutions in three strategic portfolios:

• Strong, accountable and evidence-led institutions for accelerated achievement of the SDGs.
• Enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized.
• Climate-smart solutions, sustainable ecosystems and resilient development for reduced vulnerability.

South-South cooperation, gender equality and social inclusion are promoted across the pillars. The programme is supported by a framework of renewed partnerships and blended finance solutions, strategic innovation and accelerator labs, and data and digital architecture.
You are invited to join a team of future-smart development professionals to support India in achieving the national and globally agreed goals. As part of the UNDP team, your focus will be to work with diverse stakeholders to find country-specific solutions that lead to sustainable development and reach those furthest behind first.

Project Description

UNDP’s Country Programme Document (2023-2027) intended outcome 2 states that “By 2027, people will benefit from and contribute to sustainable and inclusive growth through higher productivity, competitiveness and diversification in economic activities that create decent work, livelihoods, and income particularly for youth and women”. The Sustainable and Inclusive Growth portfolio is aligned to outcome 2 of the UNDP country plan. The focus of the portfolio is enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized communities across the country.
Under the portfolio, there are several projects being implemented Across different thematic areas such as Skills, Jobs and Sustainable Livelihoods, Women Entrepreneurship and Youth Innovation, Accessible and Inclusive Social and Risks protection Mechanism, Care Economy with focus on:

• Socio-economic empowerment and resilience building of marginalized and vulnerable populations through bridging the information gap, building managerial, financial, and digital capacities and improving access to opportunities.
• Support unlocking the full impact of public supports schemes– Agri Insurance & Credit, Social protection, Forest Rights and Entitlements, Skill India, NULM with improved Institutional Capacity, Service Delivery and Enhanced Coverage
• Confront the significant barriers and stigma faced by women and girls, enhance agency and promote inclusive workplace.
• Promote responsible business behavior as well as greater industry participation specifically SMEs in the skilling ecosystem.

Over the past decade, UNDP India’s value-chain programming has prioritized women’s agency alongside income generation, recognizing that increased commercialization can alter intra-household and enterprise- level control over assets and decision-making. Accordingly, interventions have sought to address not only market access and productivity, but also women’s roles, voice, and bargaining power across the value chain, with particular attention to ownership, leadership, and decision-making at household, collective, and enterprise levels. Programmes such as DISHA built gender-transformative roles like Women Sourcing Managers (WSMs) and Women Business Managers (WBMs) that place rural women at the heart of procurement, quality, pricing, logistics and enterprise management across FPOs and producer groups.

Building on its past work, UNDP is implementing a new project i.e. “Market Led Inclusive Value Chain Development” to significantly strengthen women’s economic empowerment, improving outcomes such as incomes, asset ownership, productivity, and savings. Overall goal of the planned project is “resilient, equitable and inclusive value chain, which ensures sustainable livelihood and increased income for rural households, particularly women SHG/ collective members”. The approach is to facilitate integration of gender-responsive strategies throughout all stages of the value chain, not just isolated initiatives.

The project is anchored with the National Rural Livelihoods Mission (NRLM) under the Ministry of Rural Development (MoRD). NRLM has already laid strong foundations by linking primary producers to markets and building producer organizations at scale. Building on these models, UNDP, in partnership with relevant stakeholders, will work across select value chains and states to further enhance women’s agency –particularly in post-harvest operations, processing, branding, and market engagement.

Duties and Responsibilities

Reporting To: National Programme Manager, Sustainable and Inclusive Growth Unit, UNDP India
Reportees to this position (if applicable): N.A. 

Under the overall guidance and supervision of the National Programme Manager, Sustainable and Inclusive Growth Unit, the Project Analyst – Capacity Development and Partnerships and in collaboration with National Project Manager – Value Chain Development and Private Sector Partnerships will provide analytical, coordination, and project management support for programme implementation. The position will support planning, coordination, and results-oriented implementation of programme activities across selected states and value chains, working closely with central and state government counterparts, implementing partners, and ecosystem stakeholders.
The main purpose of the position is to support UNDP and the Ministry of Rural Development in the planning, coordination, and effective implementation of programme activities under the Market-Led Inclusive Value Chain Development Programme. The Project Analyst – Capacity Development and Partnerships will work across programme components, including but not limited to capacity development, to strengthen delivery, sustainability, and scale of interventions.

Activity Planning, Coordination, and Implementation

• Contribute to annual and quarterly work planning, implementation schedules, and development of specific interventions under the programme.
• Support monitoring of programme activities in project locations, provide technical and coordination support, and contribute to timely achievement of programme targets (both quantitative and qualitative).
• Coordinate with on-ground partners, technical agencies, and SRLM teams to ensure timely and good-quality delivery of outputs.
• Support identification of appropriate local partners, technical support agencies, and government departments, and assist in reviewing and monitoring on-field activities of implementing partners.
• Facilitate regular communication with government counterparts, partners, and the National Programme Manager, with a focus on sustainability and problem-solving. Provide day-to-day project management support related to partner coordination, timelines, deliverables, documentation, and follow-up.
• Support preparation of meeting notes, action trackers, and internal coordination materials.
• Coordinate closely with TSU experts and other programme team members to ensure coherence across workstreams.

Partnerships and Stakeholder Management

• Liaise with relevant stakeholders including MoRD, SRLMs, financial institutions, private sector actors, civil society organisations, academia, skilling agencies, and UN partners to ensure smooth implementation and strengthen partnerships.
• Support organisation of meetings, consultations, workshops, exposure visits, and capacity- building events.
• Support maintenance of partnership records and follow-up actions.

Capacity Building and Institutional Strengthening

• Support design, adaptation, and rollout of training and capacity-building interventions for women SHGs, producer groups (PG), and women-led FPOs, aligned with value chain priorities.
• Support post-training, handholding and application of skills at enterprise and institutional levels.
• Support alignment of selected training modules with NSQF and relevant central and state skilling schemes, and document convergence opportunities and constraints.
• Support development and coordination of detailed intervention plans for priority value chains (e.g., Honey & Beekeeping, Millets), as per programme priorities.

Monitoring, Reporting, and Knowledge Management

• Prepare and contribute to monthly updates, periodic progress reports, and analytical briefs for UNDP, MoRD, and partners.
• Support documentation of best practices, case studies, and lessons learned.
• Contribute to programme knowledge products and learning processes, in coordination with the Communications Specialist.
• Support review of risks, data management, and implementation challenges to inform adaptive programme management.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. 

Competencies

Core competencies:

• Achieve Results: Level 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively: Level 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 
• Learn Continuously: Level 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility: Level 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible 
• Act with Determination: Level 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner: Level 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion: Level 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies:

Business Management    

• Project Management. Ability to plan, organize, prioritize, and control resources, procedures, and protocols to achieve specific goals.    
• Risk Management. Identify and organize action around reducing, proactively managing risks.    mitigating and    
• Monitoring and Evaluation. Ability to systematically monitor results of strategies, programmes, and activities with a view to make sure that they are being implemented
  effectively; Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results.
  Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming. Knowledge and understanding of monitoring and evaluation frameworks, concepts, methodologies, systems, processes, and tools. Ability to make an
  independent judgement based on set criteria and benchmarks. Ability to anticipate client’s upcoming needs and concerns.    

Partnership Management    

• Private sector Engagement. Ability to identify, conduct outreach, and manage relationships with the private sector.       

2030 Agenda 

• Gender-People. Inclusive economies and the economic empowerment of women   

Business Direction & Strategy    

• System Thinking. Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact other parts of the system.    
• Negotiation and Influence. Reach a common understanding/agreement, persuade others, resolve points of difference through a dialogue, negotiate mutually acceptable solutions and create ‘win-win’ situations.     

Required Skills and Experience

Education:

• Advanced university degree (Master’s degree or equivalent) in Development Studies, Rural Management, Economics, Public Policy, Social Sciences, Gender Studies, or related fields is required, or
• A first-level university degree (bachelor’s degree) in the areas mentioned above in combination with an additional 2 years of qualifying experience will be given due consideration in lieu of the advanced university degree. 

Experience:

• Applicants with a Master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience. Applicants with a Bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in any development sector organizations, government, think tank/research organizations.

Desired skills in addition to the competencies covered in the Competencies section    

• Demonstrated experience in planning, coordinating, and implementing capacity development interventions, including training programmes, post-training handholding, and institutional strengthening initiatives within livelihoods and value chain contexts.
• Experience working effectively with government-led programmes and systems, including coordination with central and state government institutions, and alignment with national and state missions and frameworks.
• Demonstrated experience in multi-stakeholder engagement and partnership coordination, including collaboration with civil society organisations, private sector actors, skilling institutions, and development partners.
• Experience in documentation and reporting, with the ability to prepare analytical briefs, progress updates, technical notes, and knowledge products to support programme monitoring, learning, and accountability.
• Experience working on agricultural or allied value chain development initiatives, particularly those involving SHGs, producer collectives, or FPOs.
• Experience scaling or system-level capacity development efforts (e.g., integration with national missions, skilling frameworks, or institutional reform processes).
• Experience to gender-responsive, climate-resilient livelihoods, or women’s economic empowerment programmes

Required Language(s)   

• Fluency in English and Hindi is required.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Use of AI by candidates

Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

Experience Level

Mid Level

Requisition Id: 1706791

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don’t just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we’ll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Executive-Operations-Operations-CBS – ITS – EYTS MFS CAPACITY – New Delhi

Operations :

No Data Available

CBS – ITS – EYTS MFS CAPACITY :

Our enablement functions help everyone at EY operate more efficiently. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Admin, Brand, Marketing and Communications, Quality and Risk Management. 

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. We aim to develop outstanding leaders who team to deliver on our promises to all of our stakeholders, besides playing a critical role in building a better working world for our people, clients and communities. 

Your key responsibilities

Technical Excellence

• Demonstrated ability to analyze and optimize operational processes to enhance efficiency. Proficient in leveraging consulting methodologies to assess and improve business performance. Experienced in project management techniques to drive operational excellence and meet client objectives. Strong analytical skills to interpret data and support decision-making in complex operational scenarios. Ability to collaborate effectively with cross-functional teams to implement innovative operational solutions.

Skills and attributes

To qualify for the role you must have
Qualification

• Bachelor of Technology in Computer Science
• Bachelor of Computer Applications

Experience

• IT Infrastructure Management (5+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now

Experience Level

Executive Level

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.

Tide facts:

• Tide is available for UK, Indian, German and French SMEs
• Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
• Over $300 million raised in funding
• Over 2,500 Tideans globally – we’re diversity champions!
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.

ABOUT THE ROLE

The Admin Services team builds and manages tools for small and medium enterprises (SMEs), simplifying accounting, tax compliance, invoicing, bookkeeping, transaction enrichment, payroll, and expense management. By automating administrative work, we help SMEs save time, reduce complexity, and operate with confidence – so they can focus on growth. 

We are looking for an experienced and motivated Operations Manager to lead this mission.

In this role, you’ll help build, scale, and maintain products, collaborating with product owners, data analysts, support teams, developers, and external partners to drive operational excellence and establish scalable practices – all with a focus on delivering maximum value to our members! 

WHAT YOU WILL BE DOING

• Establish and optimize L3 support escalation workflows, acting as the primary PoC for product-related issues and driving rapid resolution across Engineering, Product, and Support teams.
• Own end-to-end operational processes, ensuring workflows across stakeholders are stable, efficient, well-documented, and scalable.
• Partner with Product owners on Go-To-Market (GTM) initiatives to enable seamless launches of new features with minimal risk and member disruption.
• Identify operational risks and inefficiencies, collaborating with Engineering to implement safeguards and contingency strategies.
• Provide operational support during incidents, map critical dependencies, contribute to root cause analysis, and implement monitoring to reduce recurrence.
• Define and track KPIs, partnering with Product and Data teams to build dashboards, reports, and alerts for effective product health monitoring.
• Manage external vendors by overseeing SLAs, tracking performance metrics, and resolving third-party issues to ensure optimal outcomes.
• Mentor and develop Operations Analysts and Senior Operations Analysts, setting objectives and fostering continuous growth and performance.
• Cultivate a high-performance, data-driven culture, influencing cross-functional stakeholders and driving measurable business impact.
• Support talent acquisition by contributing to hiring and interview processes to scale and strengthen the operations team.

YOU WILL BE A GREAT FIT IF

• You have 5+ years of experience in operations, technology, or finance, with a proven track record of thriving in a challenging and a fast-paced environment.
• You are experienced in managing and resolving escalations, ensuring timely outcomes and effective cross-functional coordination
• You view data as the core of decision-making. You are proficient in Excel/Google Sheets, SQL, and Looker for performance monitoring and automation.
• You can move from deep-dive technical troubleshooting with developers to high-level strategic reporting for stakeholders.
• You enjoy designing processes from scratch, spotting potential bottlenecks before they happen, and embedding “lessons learned” into the team’s DNA.
• You understand the concept of APIs and webhooks and how they can be utilized to automate and streamline complex business processes. You are comfortable with ambiguity, thrive in complex technical environments, and can influence others to drive the right business outcomes.

WHAT YOU WILL GET IN RETURN: 

• Competitive Compensation –  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING:

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

#LI-SW1

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members’ diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @tide.co email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide’s Recruitment Privacy Notice.

Experience Level

Mid Level

Description

• Work Allocation from Customer: As PM is the SPOC & representative of organization at circle, he is responsible for maintaining professional relationship with customers so that he can get timely work allocations and WCCs.

• Service Delivery: Responsible for Timely and Quality Delivery of MW Links as per Customer Requirements. Ensures that all the ingredients for Service Delivery (Material, Accessories, SubCon Teams, Sites RFI, Logistics, IP/VLAN plans) are in place beforehand.

• People Management: Should carry out regular and structured reviews about overall delivery and individual performances. Responsible for managing the team efforts, harmony, and morale amongst the team members. He would also be responsible for managing the conflicts, mentoring, training, New Initiatives, and all administrative issues of the team members. Should be able to demonstrate himself as role model for all his team members so as to be seen as true leader who leads from front thru his day-to-day conduct.

• Vendor Management: Should be well versed with ecosystem of sub vendors locally, should be able to synchronize the vendors teams as per customer allocations and expected timelines.

Responsible for taking care of vendors issues (WCC, Invoicing, payment) with central teams like PMO, VHD, Finance.

• Reviews and Communication: Scheduling and managing various review meetings. Tracking & monitoring action items from review meetings. Adept at timely and appropriate communication to the customer and other stakeholders.
• Processes & Compliances: Responsible for complying with various processes, audit observations, Quality, Health & Safety as per organizational processes, policies, and guidelines.
• Circle Profitability: Responsible for monitoring and maintaining the profitability of his area of operations (thru allocations, timely deliveries, resource optimization and other cost controls
• Business Development: Should have acumen to grab new opportunities in his area of operation, should instill confidence in the customers team vis a vis other competition.

Requirements

• Review Meeting & Reviews: with Team, Subcons, Customer & Other Deptt.
• Compilation & Circulation of Project Reports DPR, Weekly & Monthly Dashboards.
• Tracking & Reporting of Project Progress w.r.t. Timelines, Gap Analysis, Action taken
• Monitoring & Reporting of BTG (Balance to go) w.r.t. I&C, FATP, Visibility, NOC ATP, Rectifications, WCC received, WCC issued, payment etc.
• Monitoring & Tracking of Various Processes & Compliances: No PO-No Work, Partner Allocations, Field compliances, Quality Compliances.
• Strong, professional communication skills, able to approach senior managers using appropriate level of detail, terminology,
• Good analytical and problem-solving Skills.
• Strong planning and organizing skills, ability to see the big picture
• Proactive with can-do-attitude
• Willing to step out of own comfort zone
• Fast learner with ability to adapt to change quickly

Experience Level

Mid Level