Function

India BU

Pay Band

M3 to M5

Role

Lead-Sales & Operations

A purpose driven role for you

To lead the strategic scale-up of the merchandise business by driving integrated sales and operations planning, optimizing multi-channel retail performance (online and offline), and establishing a robust long-term growth roadmap. This role involves building strategic partnerships with ECOM players and dealerships, and leading a high-performing team to deliver an exponential retail sales growth year on year

A Day in the life

Omnichannel Sales Management
Manage target setting and performance for E-commerce and Dealerships.
Review and drive sales KPIs and ensuring on target delivery by engaging effectively with regional sales teams of respective BU
Business Scaling & Growth Strategy: Develop and execute the strategic business plan to grow merchandise sales exponentially year on year.
Build a solid Distribution expansion plan to deliver on the organisational expectations
S&OP Leadership: Lead S&OP meetings, business reviews, and trading calls to align supply with demand and ensure operational efficiency
E-commerce Ecosystem Development: Finalize the e-com business model and oversee the on-boarding and management of key e-commerce partners.

Academic Qualification & Experience

MBA from a premier institute
Certification in digital sales / E-commerce preferable
12-14 years experience in retail sales, omni-channel operations, or E-com Key Account Management

Technical Skills/Knowledge

Trade Marketing & Dealer Management
Sales & Operations Planning
Data Analytics
E-Commerce Commercials

Behavioural Skills

Strong negotiation and partner management abilities
Excellent stakeholder management
Strategic foresight with the ability to pivot in a fast-paced retail landscape

What will it be like to work for Hero

As the world’s largest manufacturer of motorcycles and scooters for the last 22 years, Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India’s proudest legacy, a brand that is celebrated by 110 million Indians and is now taking over the world with its manufacturing superpower. If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best.

About Hero

Headquartered in New Delhi (India), Hero MotoCorp is the world’s largest manufacturer of motorcycles and scooters for 22 consecutive years. We are at the forefront of developing modern, technologically superior and eco-friendly mobility solutions for its millions of customers around the world.

Hero MotoCorp has rapidly transformed into a true multinational organization with a presence in 47 countries across Asia, Africa, Latin America and the Middle East.

We have achieved the coveted milestone of 110 million cumulative production and sales since inception. Aligned with its Vision “Be the Future of Mobility”, Hero MotoCorp plans to achieve its next 100 million sales by 2030.

We have a globally benchmarked manufacturing and Research & Development (R&D) ecosystem that is spread across global geographies. Its R&D facilities are located in India and Germany – the Centre of Innovation and Technology (CIT) at Jaipur, India, and the Tech Centre Germany (TCG), near Munich. Hero MotoCorp’s eight ‘green’ manufacturing facilities are spread across India (6), Colombia (1) and Bangladesh (1).

Hero MotoCorp is the pre-eminent leader in the Indian two-wheeler market. It is the only motorcycle manufacturing company listed in Dow Jones Sustainability Index.

In 2022, Hero MotoCorp launched a separate brand for emerging mobility solutions, including Electric Vehicles (EV) – VIDA, Powered by Hero. VIDA has commenced sales of VIDA V1 – its first EV – in India and plans to launch the product in global markets.

We are one of the largest global corporate promoters of multiple sporting disciplines. Hero is globally associated with golf, football, field hockey, cricket and motorsports. Hero MotoSports Team Rally is one of India’s flag-bearers in global rally racing. The iconic golfer Tiger Woods is Hero MotoCorp’s Global Corporate Partner.

Read more about us.
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Recruitment assessments – We at Hero are equal opportunity employer and committed to a policy of treating all its employees and job applications equally. Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Experience Level

Senior Level

FILING INFORMATION

Position

Assistant Manager – Retail Sales – Express Logistics

Department

Express Business, Commercial

Location

Pan India

Band

3

Reports To

Manager – Cluster Retail Sales – Express Logistics

ROLES & RESPONSIBILITIES

Key responsibilities

• Maintain/ work on business growth through listing of correct identification, planning and activations basis primary data analysis of the identified market territory

• Working on strategy provided to ensure market growth of retail sales with small to medium traders and retailers

• Coordinating targets along with the sales team

• Coordination with Operations and Commercial teams for effective service delivery on daily basis.

• To maintain regular daily weekly and monthly activity reports 

• Responsible for sales promotional activities for awareness, faster off-takes for building brand image vis-Ã -vis new and existing products. 

• Increase the retail sales by penetrating across customer target groups

• Analyze competition actions to spot market trends and formulate or alter sales direction strategy.

• Proven ability to successfully thrive in an ambiguous environment and changing market conditions.

• Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.

QUALIFICATIONS & COMPETENCIES

• Graduate/ MBA, with understanding of the Retail Sales

• Minimum of 3-5 years of experience in retail sales

• Good communication skills backed by strong listening skills to develop and maintain good working relationships with internal and external stakeholders.

• Can work under Pressure and ability to meet deadlines efficiently

• Works well individually and with teams

• Strong desire to improve our service, products, and processes, with ability to drive continuous improvement.

• Ability to impact organization results through influence across organizational boundaries.

Experience Level

Mid Level

“Job Title- Retail Associate PURPOSE & IMPACT ON ORGANIZATION: · Contribute to meeting or exceeding store sales and profit targets by: · Passionately inspiring consumer loyalty to the brand · Effectively serving and selling to customers · Diligently executing store operations KEY RESPONSIBILITIES: · Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them. · Execute the Brand Customer Service standards to meet or exceed customers’ expectations · Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values · Use Seasonal Brand and product knowledge effectively during sales interactions · Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand · Adhere to all established policies and procedures · Execute and maintain established Visual Merchandising and In-Store Communication standards · Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor · Complete cash register transactions quickly and accurately · Minimize loss in both, the stockroom and the sales floor · Perform all store operations in a safe, effective and efficient manner · Collaborate productively and respectfully with team members · Complete all applicable training programs and effectively apply the learning on the job · Seek coaching and learning opportunities to continually improve your performance AUTHORITIES: · NA KEY RELATIONSHIPS: · Customers · Peers and Supervisor KNOWLEDGE, CAPABILITIES AND EXPERIENCE: · Retail Professional Competencies MINIMUM QUALIFICATIONS: • High school education is a must • Preferably 6 months working in a sports/fashion customer & commercial focused retail environment • Basic numeracy, literacy and verbal communication skills”

Experience Level

Mid Level

POSITION SUMMARY

Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Experience Level

Entry Level