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Customer Relations Executive

Position: Customer Relationship Executive Department: CRM / Sales Experience: 1–3 Years Location: Sector-14, Dwarka Employment Type: Full-time About the Role We are looking for a proactive and customer-centric Executive/Professional to manage customer relationships, ensure timely follow-ups, maintain accurate customer records, and support customer retention and satisfaction. Key Responsibilities Handle customer queries, requests, and concerns through calls, emails, WhatsApp, or other communication channels. Manage and maintain accurate customer information, interactions and pending activities in the CRM system. Conduct timely follow-ups with existing and prospective customers. Build and maintain strong relationships with customers. Coordinate with sales, marketing, operations, and other internal teams to resolve customer issues. Ensure customer complaints and service requests are addressed within the defined timelines. Collect customer feedback and share relevant insights with the management team. Required Skills The ideal candidate should have excellent verbal and written communication and interpersonal skills and have a customer-first approach. Good follow-up and relationship-building abilities. Comfortable working with CRM software and Microsoft Office/Google Workspace. Strong organizational and time-management skills. Ability to handle multiple customers and tasks simultaneously. Qualifications Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. (Preferred) Prior experience in CRM, customer service, sales coordination, inside sales, or a similar role.

Lead Generation Executive

Position: Lead Generation Executive Department: Sales & Business Development Experience: 1 to 3 years Location: Sector-14, Dwarka Employment Type: Full-time About the Role We are looking for a motivated and results-driven Lead Generation Executive to identify potential customers, generate qualified leads, build relationships with prospects, and contribute to business growth. The ideal candidate should have strong communication skills, a sales-oriented mindset, and the ability to consistently achieve lead generation and conversion targets. Key Responsibilities · Research target companies, industries, and decision-makers to build a strong prospect database. · Set up and manage our product’s presence on B2B platforms such as IndiaMART and TradeIndia including product listings, lead management, and timely follow-up with incoming inquiries to generate qualified business opportunities. · Make outbound calls and communicate with prospective customers to understand their requirements. · Qualify leads based on business needs, budget, decision-making authority, and purchase intent. · Schedule meetings, product demos, and discussions with qualified prospects for the sales team. · Maintain regular follow-ups with prospects and nurture leads throughout the sales cycle. · Work closely with the sales and marketing teams to improve lead quality and conversion rates. Required Skills · Excellent verbal and written communication skills. · Strong convincing, negotiation, and interpersonal skills. · Good understanding of B2B/B2C sales and lead generation processes. · Comfortable making a high volume of outbound calls. · Ability to handle objections and convert prospects into qualified opportunities. · Strong follow-up and relationship-management skills. · Good knowledge of MS Excel/Google Sheets and CRM tools. · Ability to conduct online research and identify relevant decision-makers. · Good time-management and organizational skills. Qualifications · Graduate degree in Business Administration, Marketing, Sales, or any relevant field preferred. · Prior experience in lead generation, inside sales, business development, or tele-sales will be an advantage.

Admission Counsellor

We need a admission councellor for our consultancy, we are providing decent salary and incentives

Sales Co-ordinator

Coordination with clients on mails and calls. Sharing PI, taking PO and necessary approvals on mail. Coordination with designing and production team to ensure timely dispatches of the orders. Maintaining records in excel/google sheet

Customer Relationship Manager

Need to give calls to every customer and provide all the details over the mail regarding there travel over the mail.

Client Relationship Executive

Making sure all the leads of the clients after placing orders are met. Ensuring your existing clients are satisfied through after-sales service. Always ask them for true feedback. Servicing the client after receiving the order till the time of collection of payment. Resolve the queries and questions of all the clients. Give or support the participants/clients about company products or services. Acting as a point of contact for complaints and escalating issues to the concern. Understand client queries and solve them in any manner. Interested candidate kindly fill-up this form https://forms.gle/AJa3ra2LzzUHE5f87