Customer Success Advisor Full Time

a proactive and customer-focused Client Renewal Executive to join our team. This role is responsible for managing customer renewals, strengthening client relationships, and identifying opportunities for account growth through upselling and cross-selling.

Roles & Responsibilities

• Connect with existing customers and partners to ensure timely contract renewals.

• Track, manage, and maintain renewal contracts and related documentation.

• Prepare and share accurate renewal quotations with clients.

• Monitor and report the status and progress of renewal pipelines.

• Clearly communicate the value and benefits of our products and services to customers.

• Identify opportunities to upsell, cross-sell, and expand existing accounts.

• Maintain detailed records and interactions using CRM tools.

Requirements

• Bachelor’s degree in any discipline.

• Minimum 2+ years of experience in B2B sales, renewals, or account management.

• Excellent communication, presentation, and negotiation skills.

• Strong ability to build and maintain long-term client relationships.

• Hands-on experience with CRM platforms.

• Self-driven, target-oriented, and capable of working independently.

• Proven ability to manage renewal pipelines and achieve assigned targets.

Key Skills

• Client Engagement & Relationship Management

• Renewal Management

• Key Account Handling

• B2B Sales

• Cross-Selling & Up-Selling

• Client Retention Strategies

Job Details

• Experience: 2+ Years

• Location: Bengaluru / Noida

• Job Type: Full-time

• Work Mode: Work from Office

Tagged as: Customer Success Advisor Jobs in Banglore, Full Time