Rider Recruiter
Full time @Hughes Services Private Limited posted 5 days ago in Consulting Shortlist Email JobJob Detail
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Job ID 2978
Job Description
1. Rider Hiring & On-boarding
Source and on-board delivery riders through field hiring and local networks.
Conduct initial screening and document verification.
Ensure proper induction and on-boarding of new riders.
2. Attendance Management
Monitor daily attendance and follow up with absentees.
Maintain accurate attendance records.
Ensure manpower availability as per operational requirements.
3. Order & Rider Tracking
Track order status and rider movement through operational tools/apps.
Coordinate with riders for timely deliveries.
Resolve delivery delays and operational escalations.
4. COD Monitoring
Monitor daily COD collections from riders.
Ensure timely reconciliation and cash submission.
Maintain proper COD records and reports.
5. Payroll Coordination
Compile attendance, performance, and COD data for salary processing.
Coordinate for timely payroll support.
Address rider salary-related concerns.
6. Field Operations Management
Supervise daily field operations and rider activities.
Resolve operational and rider-related issues.
Ensure adherence to company policies and operational standards.
7. Reporting & Communication
Prepare daily and weekly operational reports.
Maintain smooth communication with riders and internal teams.
Escalate critical operational issues when required
Required skills
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