Technical Sales & Support Executive

looking for a proactive and customer-focused Technical Sales & Support Executive to join our team. The ideal candidate will handle technical support queries, assist customers across multiple channels, and drive sales conversions while delivering an excellent service experience.

Experience

1 – 3 years

Shift

Night Shift

Compensation

As per industry standards + Unlimited Incentives + Meals

Key Responsibilities

• Provide high-quality technical support to customers via calls, emails, and other communication channels.

• Handle queries related to emails, Facebook, printers, routers, and other technical products/services.

• Respond promptly to customer requests and provide accurate troubleshooting assistance.

• Drive sales conversions by confidently explaining solutions and achieving monthly targets.

• Manage inbound calls efficiently and maintain professional communication throughout interactions.

• Ensure customer satisfaction by resolving issues effectively and delivering a positive experience.

• Stay goal-oriented, motivated, and committed to meeting performance benchmarks.

Requirements

• Excellent verbal communication skills.

• Hands-on experience handling technical support calls.

• Strong ability to troubleshoot basic tech issues (email, social media, printers, routers, etc.).

• Customer-focused attitude with the ability to build rapport.

• Sales-driven mindset with the ability to convert leads and achieve targets.

• Ability to work confidently and effectively in a fast-paced night-shift environment.

Tagged as: Full Time, Technical Sales & Support Executive jobs in Noida