Customer Relationship Manager
Full time @Siddhi Enterprises posted 1 month ago in Customer Service Shortlist Email JobJob Detail
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Job ID 10837
Job Description
Making sure all the leads of the clients after placing orders are met.
 Ensuring your existing clients are satisfied through after-sales service.
 Always ask them for true feedback.
 Servicing the client after receiving the order till the time of collection
 of payment.
 Resolve the queries and questions of all the clients.
 Give or support the participants/clients about company products or
 services.
 Acting as a point of contact for complaints and escalating issues to
 the concern.
 Understand client queries and solve them in any manner.
 Key skills for Client Relationship Management :
 Polite disposition.
 Ability of rigorous followup.
 The ability to communicate confidently – both through speaking and
 writing – with colleagues and clients.
 Ability to understand the circumstances and act accordingly.
 Proactive.
 Thorough knowledge of products/services.
 Always available on calls
Required skills
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