Job Detail
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Job ID 10947
Job Description
Dear Candidate,
We are looking for customer-focused associates for the beauty and wellness process. The role involves handling customer inquiries, understanding hair-related concerns, recommending suitable solutions/services, and converting leads into successful sales while delivering an excellent customer experience.
Designation: Customer Sales Associate
Profile: Call Centre / Sales
Location: Sector 63, Gurugram
Salary – Negotiable
Education – UG / GraduateÂ
Experience – 1- 5 Years
Working Days: 6 Days Working Day shift
Week Off – Rotational
Key Responsibilities
• Handle inbound/outbound customer calls & up-sales.Â
• Understand customer concerns and recommend appropriate treatments/packages.Â
• Maintain strong customer relationships and ensure high satisfaction levels.Â
• Follow up with interested customers and convert leads into appointments/sales.Â
• Achieve daily and monthly sales targets.Â
• Coordinate with clinic/operations teams for appointment scheduling and closures.Â
Required Skills
• Excellent communication skills in English & Hindi.Â
• Strong sales and negotiation skills.Â
• Customer handling and objection resolution ability.Â
• Comfortable working in target-driven environment.Â
• Good interpersonal and convincing skills.Â
Required skills
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