Customer Service Executive

Full time @Tata Capital Finance Ltd posted 3 days ago in Customer Service
  • Delhi, New Delhi - Tiwari House, UNIT NO206 2ND FLOOR 11B /8 TIWARI HOUSE PUSA ROAD NEW DELHI., India View on Map
  • Post Date : June 10, 2026
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Job Detail

  • Job ID 6759

Job Description

Customer Service Executive – UCV Finance – Motor Finance – Sales – New Delhi – Tiwari House – CSE

Major Deliverables:

  • Generate leads & business from assigned dealership as well as the open market
  • Maintain a healthy relationship with Dealers for sales objective.
  • Ensuring Post Disbursal Documents (PDD) updation
  • RC, First EMI & Non starter collection & its updation to maintain the portfolio
  • Timely Communication to dealer’s staff about the scheme / HO communication about payouts/RC, etc 
  • Ensure enhanced sourcing & business at  the dealer counter(s) being managed
  • Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team
  • Understanding of customers’ need and proper guidance / explanation of the  finance schemes to the customers
  • Daily sharing of MIS with case wise status of the leads given by dealership 
  • Minimum Nos. expected as per productivity matrix.
  • Login to conversation – to maintain the targeted ratio.

 

Required skills

Customer Support - BPO / Voice / Blended

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