Customer Support Executive

Full time @Elevate X Solutions posted 1 week ago in Customer Service
  • Sector 18, Gurugram, Haryana, India View on Map
  • Post Date : June 8, 2026
  • Salary: $20000 - $27000
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  • View(s) 5
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Job Detail

  • Job ID 11033

Job Description

job Description – PhonePe Customer Care

Company: elevate x solution
LOB: PhonePe
Process: Domestic Voice Process
Work Mode: Work From Office
Position: Customer Support Executive / Customer Success Associate

Job Summary

We are hiring Customer Support Executives for the PhonePe domestic process. The role involves handling customer queries, providing accurate resolutions, and ensuring a high level of customer satisfaction through voice support.

Key Responsibilities

Handle inbound customer calls related to PhonePe services

Resolve customer queries, complaints, and service requests effectively

Provide accurate information regarding transactions, wallet issues, payments, and account-related concerns
Eligibility Criteria

Qualification: Graduation mandatory

Experience: Freshers and experienced candidates are welcome

Skillset:

Excellent verbal and written communication skills in English & Hindi

Good listening and problem-solving skills

Customer-focused approach

Interview Process

HR Round

Operations Round

Client Round

Salary Package

CTC: ₹23,000 to ₹25,000 per month

Required skills

Good English Telecalling / BPO / Telesales

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