Health Coach Cum Telecaller (E-commerce Sales)
Full time @Menoveda Life Sciences posted 4 days ago in Sales Shortlist Email JobJob Detail
-
Job ID 10690
Job Description
Job descriptionCompany: MenoVeda
Website: https://menoveda.com/
Location: Noida, Sector 70 (In-Office)
Working Days: 6 Days a Week (Monday–Saturday)
Employment Type: Full-Time
About MenoVeda
MenoVeda is a fast-growing Ayurvedic wellness brand focused on helping women manage menopause and hormonal health through natural, science-backed solutions. We are building a high-performance sales team to scale aggressively across India.
Role Overview
We are hiring a Telecaller (E-commerce Sales) who can handle high-volume leads, convert inquiries into sales, and deliver a seamless customer experience.
This is a target-driven role requiring strong communication, persuasion, and CRM handling skills.
Key Responsibilities
→ Handle inbound & outbound calls from website, ads, WhatsApp, and campaigns
→ Convert leads into successful orders and repeat customers
→ Clearly explain product benefits, usage, and address customer concerns
→ Perform consistent follow-ups to improve conversion rates
→ Use CRM tools to manage and track leads effectively
→ Upsell and cross-sell products based on customer needs
→ Maintain daily reporting of calls, conversions, and performance
→ Coordinate with operations and support teams for smooth order processing
Requirements
→ Minimum 1 year experience in telecalling / sales / customer support (e-commerce preferred)
→ Fluency in Hindi and English (mandatory)
→ Experience using CRM tools and IVR systems
→ Strong persuasion and objection-handling skills
→ Comfortable working in a target-based environment
→ Basic understanding of e-commerce and online customer journeys
Preferred Background
→ Experience in Ayurveda / Healthcare / Supplements / Wellness brands/Counselling
→ Prior experience in D2C or e-commerce companies
→ Familiarity with women’s health products is a plus
Compensation & Growth
→ Fixed salary + Attractive incentives / commission on performance
→ Fast-track growth into Senior Telecaller / Team Lead roles
→ Opportunity to work closely with a high-growth D2C brand
What We’re Looking For
→ Strong communicator who can build trust quickly on calls
→ Sales-driven mindset with a focus on conversions
→ High ownership, discipline, and consistency
→ Empathetic approach while handling customers
Required skills
Other jobs you may like
-
Retail Sales Executive
- @ Ciel Hr
- Sector 82, Gurugram, Haryana, India