Personal Banker

Full time @Kotak Mahindra Bank Limited posted 4 days ago in Operations Email Job

Job Detail

  • Job ID 6863

Job Description

Personal Banker-Inbound-Branch Banking-Service

We are looking for a detail-oriented and customer-focused Personal Banker – Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker – Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

  1. Manage cash and non-cash transactions efficiently and accurately.
  2. Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
  3. Provide general banking information and resolve customer queries promptly.
  4. Maintain high standards of speed and accuracy in all transactional processes.
  5. Identify and promote cross-selling opportunities for other banking products and services.
  6. Ensure a positive and professional customer experience to foster loyalty and referrals.

Experience Level

Entry Level

Required skills

Banking Operations

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