Relationship Officer

Full time @Seven Seas Beauty Products posted 4 weeks ago in Sales
  • Office Address: Company address- B-71 First Floor GT Karnal road industrial area near by bikaner Azadpur Delhi-110033 nearest metro station-azadpur metro station gate no- 3 View on Map
  • Post Date : May 21, 2026
  • Salary: $18000 - $27000
  • 0 Click(s)
  • View(s) 1
Email Job

Job Detail

  • Job ID 11054

Job Description

Job Title: CRM Executive
Location: B-71 First Floor Gt karnal Road Industrial Area Azadpur Metro Exit Gate no -03
Department: Sales / Marketing / Customer Service
Job Timing = 9:30 am to 6:00 pm
Experience Required: 2-6 years depending on level
Education: Bachelor’s Degree in Business Administration, Marketing, or related field

Job Summary:
The CRM Executive is responsible for managing and analyzing customer interactions and data to improve customer relationships, enhance customer satisfaction, and drive sales growth. This role involves using CRM software to manage customer databases, campaigns, communication, and support systems effectively.

Key Responsibilities:
Manage and maintain the CRM database, ensuring data accuracy and integrity
Coordinate with sales and marketing teams to implement customer engagement campaigns
Analyze customer data and behavior to identify trends and opportunities
Segment customers for targeted marketing and communication
Track customer interactions and provide insights to improve customer journey and experience
Support lead management and follow-up processes using CRM tools
Generate and present CRM reports, dashboards, and performance metrics
Train and support internal teams on CRM best practices and system usage
Collaborate with IT or CRM vendors to optimize system functionality

Handle customer queries and feedback, ensuring timely resolution

Key Skills & Competencies:
Experience in CRM software and customer database management.
Lead management and customer follow-up handling.
Maintaining accurate customer records and sales data.
Proficiency in MS Excel and reporting.
Coordination with Sales, Operations, and Support teams.
Strong communication and interpersonal skills
Analytical mindset with attention to detail
Data-driven decision-making
Time management and organizational skills

Required skills

Business Development Thoda English

Other jobs you may like

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume
  • Upload Cover Letter

    To upload file size is (Max 1Mb) and allowed file types are (.doc, .docx, .pdf)

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Answers

 

Job Alerts

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.